My TV Samsung KU6500 don’t read usb flash drive only appears in source menu and when choose the usb then freeze in a loading

[johnnyrivera]

My TV Samsung KU6500 don’t read usb flash drive only appears in source menu and when choose the usb then freeze in a loading page

 

[Ralston18]

Make, model, capacity of flash drive? Format?

Do other usb flash drives work on the TV?

Does your flash drive work on other devices?