My phone will not power on. It has no problem charging or operating when on, but as soon as it is powered off, it cannot power on again. The red light is on, and I hold the power button for 15 seconds and it shows the white zte screen for some time but instead of showing the at&t screen, it goes black and the red light is on. I can not power on my phone. Please help because I am not looking forward to buying a new phone.
NOTE: Yes, I know some phone batteries are not so easy to get to, on some devices. In such a case, make sure that your phone is not under warranty still before you try opening it up yourself. If it is under warranty, then contact the manufacturer first.
Try the following and see if it will turn on.
1. Remove the battery.
2. Press and hold the "Power" button for 20 seconds.
3. Now put the battery back in.
4. Plug it in to charge and allow it to fully charge before turning it on.
If this doesn't help, then test the charger cord to see if it is good. Either try your cord in another device, or try another devices cord on your device.
Should that not be the problem, then check the battery to see if it needs replacing.
If you still can't get it working, and if it isn't under warranty, then I would try a local tech.