Need Help Please

[jenn.west72]

Hp 2000-2c laptop will not come on and when plugged into power cord white light by connector stays on but no other lights come on or any noises or beeps or indication of trying to power up... Can someone give me any ideas of what to do?

 

[webworkings]

Try the following and see if it will turn on...

1. Unplug your charger cord.
2. Remove the battery.
3. Press and hold the "Power" button for 30 seconds.
4. Now plug back in the power/charger cord.
5. Now put the battery back in.

If this doesn't help, then test the power cord to see if it is good. Either try your cord in another device, or try another devices cord in your laptop. You may also want to try charging it when the device is off, rather than on. If it works then, the cord is probably the issue.

Should that not be the problem, then check the battery to see if it needs replacing.

NOTE: While the battery may be complicated to get to, it should be replaceable. Unless it is under warranty, then you should contact the manufacturer.