NEED HELP REMOVING Win32/OpenCandy Virus

Maxx420

Honorable
Jan 27, 2013
22
0
10,560
0
so i started getting a pop up window, it started to slow down my PC so i ran Microsoft Security Essentials(full scan) and it found 2 Trojans & 2 ad-wear , it said it removed it so i went back to surfing the net and the pop up was still there, so i ran Microsoft Security Essentials(full scan) again and i did,'t find anything and on the history tab it had the info about OpenCandy.......i tried deleting the Temp internet files , and still pop up comes up...........

also tried downloading a few programs and doing what they said but it was a wast of time....


can someone help PLEZZZZZZ !!!!!I've been trying to fix this for the last 3 to 4 days and I'm at my wits end
 

XiRw

Honorable
Jul 13, 2013
49
0
10,610
12
This will help you

http://www.eset.com/us/online-scanner-popup/
http://www.bleepingcomputer.com/download/adwcleaner/

They both remove OpenCandy. If for whatever reason this doesn't work I would try downloading Malwarebytes.
 

Maxx420

Honorable
Jan 27, 2013
22
0
10,560
0
thanks i'll try that.......i have an external hard drive , so i disconnect that first and run it on my PC first and then i run it on the external 2nd........
i tryed it connected to the PC and it was taking really long time ......hope it works and will get back to you as soon as i'm done......
thanks again
 

Maxx420

Honorable
Jan 27, 2013
22
0
10,560
0


THANK YOU SSSSSSOOOOO MUCH IT SEAMS TO BE GONE !!!!!!!YEAAHHHH!!!!
so like i mentioned i do have an external hard drive , do you recommend i run the same programs on it ??? and any recommendations on what i can down load to not have this crap happen again ????


and THANKS AGAIN YOU ARE THE BEST!!!!!!
 

XiRw

Honorable
Jul 13, 2013
49
0
10,610
12
No problem and yeah it wouldn't hurt to check your external hard drive as well. I would lose Microsoft Security Essentials and download (if you want free) any one of these which are far more superior to MSE in every way:

avast! (I would recommend this one the most)
Avira
AVG
You can use one of these or malwarebytes to scan your external HDD if you want as well.
 

Maxx420

Honorable
Jan 27, 2013
22
0
10,560
0

ok so i'm back i will try your advice on getting rid of MSE and try one or 2 of the other ones you mentioned.........BUT i turned on my PC and loged in to Firefox and and tryed going to one of my bookmarked sights and the pop ups are back!!!!!! AAHHH i hate this........should i try doing what i did last time?? and just to let you know i think i might of gotten it from one of the free porn sights i go to.....is there a program that alerts you that i sight i person goes to is trying to up your pc???
 

TooMuchShareware

Honorable
Jan 9, 2014
1
0
10,510
0


THANK YOU, Maxx! I got OpenCandy from Free Sound Recorder, a streaming audio to MP3 converter. The ESET didn't find anything, so I didn't have a Trojan, but ADWCleaner found so much I was shocked. I formally ran an Adware/malware scanner in the background, but when I got Norton360, it told me to get rid of it, so I did. Funny that Norton popped up repeatedly warning me about an intrusion that it had blocked, but Norton couldn't remove it and their online help had nothing about it.
 

Jenbien

Honorable
Jan 12, 2014
1
0
10,510
0
Have you restarted your computer?



 

ASK THE COMMUNITY