NEED HELP

[krisn3]

My laptop has lost all power after being shocked when unplugging it. No lights or anything comes on even when trying to charge it. Any ideas?

 

[swifty_morgan]

http/www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=6&ved=0CF4QtwIwBQ&url=http%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DWn_iz8z2AGw&ei=pOQ0UafJGOaR0QGXroCIDA&usg=AFQjCNFFo_nrPgIOAS4biW4yABmGY6tnlQ&bvm=bv.43148975,d.dmQ&cad=rja

 

[johnnyq1233]

How do you mean shocked?

 

[krisn3]

when i went to unplug it it shocked me pretty good... I felt it... not very lite

 

[jarotech]

From where did you unplug it, from the AC cord or from the laptop ?

 

[krisn3]

From the AC cord from the outlet..... I have taken battery out and pressed power button for 5 mins and then plugged in power cord and tried and still no power... Im so lost.

 

[jarotech]

Unplug the power from the laptop and put it back, if you still have no power try to measure the output from the psu with a voltmeter to see if you have a something, the voltage is written on the psu itself.

 

[krisn3]

Im really sorry to sound so ignorant right now but can you please speak in my language PLEASE..........

 

[unoriginal1]

Im really sorry to sound so ignorant right now but can you please speak in my language PLEASE..........

PSU = Power Supply Unit
Voltmeter = Tool used to measure voltage

Voltage read from voltmeter should match or be close to the voltage on the sticker on your PSU (power supply)

 

[krisn3]

OHHHHHHH OKAY? Thank you for all your help, apparently my brand new computer is fried and I need to replace motherboard??????? Not sure how that happened at all.