need on screen keyboard

MARIAN HARRIST

Estimable
Apr 8, 2015
10
0
4,560
I'm using my son's phone to respond. I was correcting a typo nd LOST it. My keyboard started typing numbers instead of letters from the right side after some updates were installed. Then a virus scan found 3, one a Trojan horse. I was about to remove threat when . It shut down. Since then, I was only able to log on . Once and someone turned off the laptop. Now, can't get back on because . It says incorrect password using the regular keyboard. Have tried using wIndos+ U.
 

MARIAN HARRIST

Estimable
Apr 8, 2015
10
0
4,560
No. I can't get past the blue screen with the log on. And I don't have a boot disk. I got this laptop, Acer Aspire 5315, from my mother in law who is several states away from me. It using Windows 7.
 

MARIAN HARRIST

Estimable
Apr 8, 2015
10
0
4,560


Actually, we have one in storage. My somewhat techy son is challenged. He is a 21 yr. Old with Down Syndrome. But he is very smart. He does have an Xbox and know how to use it. Yesterday I saw him using an onscreen keyboard on it. I will see how he does it when he gets home from work. Maybe there's a way to connect to it. Is there a way to get around the password? I've tried though the F2 key as it powers up. But it ignores that. I really appreciate your help.
 

ffg7

Splendid
Moderator
I'm almost 56 & have somewhat mild to moderate case of cerebral palsey since I was born. what I somewhat lost in my legs I gained in my brain for patience, technical stuff & model warship building plus renovating the odd rooms in houses.
 

MARIAN HARRIST

Estimable
Apr 8, 2015
10
0
4,560


 

MARIAN HARRIST

Estimable
Apr 8, 2015
10
0
4,560
Wow, what a broad range of accomplishments, in spite of being somewhat challenged. I'm 54, and have a mild to moderate Traumatic Brain Injury from a near fatal car wreck 17 years ago. It was said I would not live, then that I would not walk again on the leg that was almost lost. But here I am. I may not run as fast, but I'm still in the race!

By the way, the USB keyboard worked and I was able to de-bug, or rather de-Trojan Horse my laptop. The problem with the keyboard was simply a sticky F key. Thank you so much for taking the time and having the patience to help me through this. God Bless you!