Netflix App no Rear Speakers Sound on 5.1

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ewippel

Commendable
Aug 21, 2016
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After recently formatting my pc and installing all the latest drivers (mobo, audio, gpu, etc) and codecs, my Netflix app will not stream 5.1 correctly. When I watch a 5.1 audio ready film via the app, the 3 front speakers and subwoofer play correctly but the 2 rear speakers make no sound. I know it's a problem with the Netflix app because other 5.1 media play perfectly, with all speakers working. All cables are in place and only Netflix streaming is effected. I don't have any other 5.1 streaming services so I don't know if it's exclusive to Netflix or every surround sound stream. I've contacted Netflix and they had no idea what to do. Everything was working fine before the formatting and I was using the same OS, Windows 10 Pro 64-bit. Any idea? This is driving me crazy. Thanks!

My specs:
CPU - AMD FX8350
GPU - AMD 280x
MOBO - Gigabyte GA-970A-UD3P
RAM - 8GB
Sound - Soundblaster Z 6 channels
 

Danielibarra1990

Prominent
Jul 18, 2017
1
0
520
1
I think i solve it!
I change the audio sample rate. On properties - advanced change from 16 bit 44100 Hz to 24 bit 44100 hz, now netflix app sound on all speakers!
 

ewippel

Commendable
Aug 21, 2016
3
0
1,510
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Anybody??? Anyone??? :(

I went ahead and downloaded some other MOBO drivers and a K-lite codec pack that... did nothing to fix the issue. This sucks!

Like I said, any other media with surround sound works perfectly, all except the Netflix app. And for that matter, the 3 front speakers that do work, I can tell that the channels are correct. What I mean by that is the center is where the voice comes out, for example. So the only true thing that makes no sense is why is there absolutely no sound coming from the rear speakers.
 

ewippel

Commendable
Aug 21, 2016
3
0
1,510
0
PLEEEEASE SOMEONE!!! This is driving me to the edge of insanity. It's not possible no one has ever seen something like this before. =(
 

Danielibarra1990

Prominent
Jul 18, 2017
1
0
520
1
I think i solve it!
I change the audio sample rate. On properties - advanced change from 16 bit 44100 Hz to 24 bit 44100 hz, now netflix app sound on all speakers!
 
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