New Battery Problems

Matthew_36

Estimable
Dec 8, 2015
2
0
4,510
Just got a new battery for Toshiba Satellite L875-7110. Laptop will not power up with it installed, even with the adapter plugged in. Any ideas? This old battery is shot (it drains in less than 15 minutes!) Both batteries are Li-ion DC 10.8v.
 
Solution
If the old battery powers on the laptop and the new one doesn't I would say you either need to let the new one charge up a few hours or its junk.
If the old battery powers on the laptop and the new one doesn't I would say you either need to let the new one charge up a few hours or its junk.
 
Solution
Is the new battery a genuine Toshiba part? If so, take it back to the retailer and ask for a replacement. If it's a cheap no-name copy - well, that's why it was cheap.