New Latop runs internet slow at home!!

[Oliversmama]

Hello potential hero,

I just got a cheap HP Stream with win 8 to use for school. At school it runs internet fast, at home it runs very very slow. I tried closing start up programs I didn't need. I un-installed programs I didn't need. Nothing helps. If it was slow at school I'd understand I have a cheap LP.

My room-mate's older crap-top runs fast at home too.. so its not the internet speed. When he isn't home, still runs slow.. so its not a ban width issue.

ANYWAYS.. please help.

 

[i7Baby]

School has fast internet. Home has slow internet.

 

[morgilroka]

^ Agreed. Run a speedtest at both locations with:
http://www.speedtest.net/
And compare speeds. Sounds like the school has better internet.

 

[Oliversmama]

Thanks for responding. I tried the speed test but, it timed out LOL. My internet at home is pretty good. My room-mate runs his laptop fine, and our Roku runs fine as well.

 

[morgilroka]

Haha!

I would still try to get a result at each location to be able to cross the internet service off the list. Which browser are you using?

 

[Oliversmama]

So when I try to open Speedtest, my laptop shows underlined words on the upper left corner and a black white screen. On my room-mates it fully loads the page.

ROOM-MATES speed test: Ping 67, Download speed .72 mbps, upload .37mbps.

 

[morgilroka]

Is it possible to try connecting directly to your router via ethernet? this would rule out wi-fi issues.

 

[Oliversmama]

Using Chrome. The stream doesn't have an Ethernet port as far as I can tell. My mother got the same laptop and hers runs just fine here, I forgot to mention that. Same model, same day. Hers runs normal when she visits.

 

[Oliversmama]

School has fast internet. Home has slow internet.

My mother has the same laptop, and when she visits my house, hers runs just fine. So I don't think it a internet speed issue, please help Grandmaster!

 

[i7Baby]

I think all laptops (and PCs) have an ethernet port.

Check your settings against hers eg have you dual band wifi?

 

[Oliversmama]

I think all laptops (and PCs) have an ethernet port.

Check your settings against hers eg have you dual band wifi?

My HP Stream doesn't have one. Just an HDMI, and SS.

The model is HP Stream notebook PC 13.

http://store.hp.com/webapp/wcs/stores/servlet/us/en/pdp/Laptops/hp-stream-notebook---13-c010nr-energy-star

How do I know if I have dual? Sorry.

 

[scottlindner]

Hello potential hero,

I just got a cheap HP Stream with win 8 to use for school. At school it runs internet fast, at home it runs very very slow. I tried closing start up programs I didn't need. I un-installed programs I didn't need. Nothing helps. If it was slow at school I'd understand I have a cheap LP.

My room-mate's older crap-top runs fast at home too.. so its not the internet speed. When he isn't home, still runs slow.. so its not a ban width issue.

ANYWAYS.. please help.

I recently had the same problem with a Dell laptop from work. I found this blog post that solved my problem.
http://www.williambharding.com/blog/technology/fixed-my-i7-intel-dell-laptop-is-ridiculously-slow/

The key is to turn off Intel “Speed Step” in the BIOS. That solved my problem. I hope it works for you. Good luck!