Nextbook are 11A won't charge over 32%. It is only 4 months old. Please help

[yvettesoper]

Nextbook 11A won't charge

 

[webworkings]

If it is that new, contact the manufacturer.

 

[yvettesoper]

Yes, I tried their 800 # forgetting today is Sat...
I will try them on Monday...which is a holiday...urgh
Thank you for your prompt reply.