Question No display, Red LED. Still tracking

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Sep 23, 2018
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o I was playing with my VR when suddenly the display started stuttering and then the display went black and the led on the side of the headset became red, the led is green on startup but turns red pretty quick. There sometimes is an error that says "failed creating window/d3d surface for big picture". But that only showed up twice.

The things I've tried:

  • Reinstalling SteamVR
  • Updating firmware
  • Reconnecting cables (3 times, including in the headset)
  • Disabeling and enabling direct mode
  • Starting in administrator mode
  • Resetting the SteamVR USBs
  • Plugging the cables directly in to my pc (So not using the linkbox)
Here is a screen of USB's in SteamVR imgur.com/a/m7q3CGL

The hub controller and the audio are greyed out.The tracking still works, I've checked it with the VR display, it's just the display.
 
Which other hardware are you using?

Try a different USB port on your computer

reinstall GPU drivers

reinstall chipset/USB drivers

Is the gaming working without VR, only using a simple monitor?

Is the HUB controller connected to power? Is the power supply of the HUB defective?

Try the setup with another computer/laptop
 
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