Question No stereo sound

Sep 3, 2021
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I have connected phone from headphone jack to stereo amp with relevant cable but not getting stereo sound. Only plays through left speaker. Checked all connections. Any advice?
 
Sep 3, 2021
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Are you certain the "relevant cable" works properly with any other device?
I dont have any other device to check the cable on. It is new and the one recommended for its purpose. I only need to know whether the sound should be stereo and emitting from both speakers or if it is usual for the sound to come from only one speaker - if it usual to be stereo sound then I will need to return the cable supplied and seek an alternative. Thank you for your help
 
Sep 3, 2021
4
0
10
0
I dont have any other device to check the cable on. It is new and the one recommended for its purpose. I only need to know whether the sound should be stereo and emitting from both speakers or if it is usual for the sound to come from only one speaker - if it usual to be stereo sound then I will need to return the cable supplied and seek an alternative. Thank you for your help
 
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