My laptop has gone through a repair and technician has told me that laptop was facing blue screen error (Laptop was restarting on its own, and the heat was above 50-60¤C),
Technician has informed me that the issue was with the chipset, He asked me to buy a cooling pad.
He did not even clean the laptop fan and other things, when questioned he said it was not part of the repair, on the top of that he has very bad memory.
Quick Specs:
Processor: Pentium B980
Graphics: Intel HD Graphics
Ram: Inbuilt 2GB Ram.
Model: X55C but CPUID - CPUZ says X55VD.
Indepth data on Processor Heating, GPU heating and battery heating.
HWMoniter Data:
CPUID HWMonitor Report
-------------------------------------------------------------------------
Binaries
-------------------------------------------------------------------------
HWMonitor version 1.3.0.0
Monitoring
-------------------------------------------------------------------------
Mainboard Model X55VD (0x0000015C - 0x0002CD40)
LPCIO
-------------------------------------------------------------------------
Hardware Monitors
-------------------------------------------------------------------------
Hardware monitor Battery
Voltage 0 10.80 Volts [0x2A30] (Current Voltage)
Capacity 0 48600 mWh [0xBDD8] (Designed Capacity)
Capacity 1 38988 mWh [0x984C] (Full Charge Capacity)
Capacity 2 24688 mWh [0x6070] (Current Capacity)
Level 0 20 pc [0x50] (Wear Level)
Level 1 63 pc [0x3F] (Charge Level)
Processors
-------------------------------------------------------------------------
Number of processors 1
Number of threads 2
APICs
-------------------------------------------------------------------------
Processor 0
-- Core 0
-- Thread 0 0
-- Core 1
-- Thread 0 2
Timers
-------------------------------------------------------------------------
Perf timer 2.338 MHz
Sys timer 1.000 KHz
Processors Information
-------------------------------------------------------------------------
Processor 1 ID = 0
Number of cores 2 (max 2)
Number of threads 2 (max 2)
Name Intel Pentium B980
Codename Sandy Bridge
Specification Intel(R) Pentium(R) CPU B980 @ 2.40GHz
Package (platform ID) Socket 988B rPGA (0x4)
CPUID 6.A.7
Extended CPUID 6.2A
Core Stepping D2
Technology 32 nm
TDP Limit 35.0 Watts
Tjmax 85.0 °C
Core Speed 2095.2 MHz
Multiplier x Bus Speed 21.0 x 99.8 MHz
Stock frequency 2400 MHz
Instructions sets MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, EM64T
L1 Data cache 2 x 32 KBytes, 8-way set associative, 64-byte line size
L1 Instruction cache 2 x 32 KBytes, 8-way set associative, 64-byte line size
L2 cache 2 x 256 KBytes, 8-way set associative, 64-byte line size
L3 cache 2 MBytes, 8-way set associative, 64-byte line size
FID/VID Control yes
Turbo Mode not supported
Max non-turbo ratio 24x
Max turbo ratio 24x
Max efficiency ratio 8x
Max Power 44 Watts
Min Power 24 Watts
O/C bins none
Ratio 1 core 24x
Ratio 2 cores 24x
Ratio 3 cores 24x
Ratio 4 cores 24x
TSC 2394.0 MHz
APERF 1197.0 MHz
MPERF 2385.0 MHz
Temperature 0 48 degC (118 degF) (Core #0)
Temperature 1 45 degC (112 degF) (Core #1)
Temperature 2 48 degC (118 degF) (Package)
Voltage 0 0.82 Volts (VID)
Power 0 5.60 W (Package)
Power 1 2.50 W (IA Cores)
Power 2 0.16 W (GT)
Power 3 2.93 W (Uncore)
Clock Speed 0 2095.21 MHz (Core #0)
Clock Speed 1 2095.21 MHz (Core #1)
Thread dumps
-------------------------------------------------------------------------
CPU Thread 0
APIC ID 0
Topology Processor ID 0, Core ID 0, Thread ID 0
Type 01020107h
Max CPUID level 0000000Dh
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 32 KB, 2 thread(s)
Cache descriptor Level 1, I, 32 KB, 2 thread(s)
Cache descriptor Level 2, U, 256 KB, 2 thread(s)
Cache descriptor Level 3, U, 2 MB, 16 thread(s)
CPUID
0x00000000 0x0000000D 0x756E6547 0x6C65746E 0x49656E69
0x00000001 0x000206A7 0x00100800 0x0DBAE39F 0xBFEBFBFF
0x00000002 0x76035A01 0x00F0B0FF 0x00000000 0x00CA0000
0x00000003 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004 0x1C004121 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004122 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004143 0x01C0003F 0x000001FF 0x00000000
0x00000004 0x1C03C163 0x01C0003F 0x00000FFF 0x00000006
0x00000005 0x00000040 0x00000040 0x00000003 0x00021120
0x00000006 0x00000075 0x00000002 0x00000009 0x00000000
0x00000007 0x00000000 0x00000000 0x00000000 0x00000000
0x00000008 0x00000000 0x00000000 0x00000000 0x00000000
0x00000009 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000A 0x07300803 0x00000000 0x00000000 0x00000603
0x0000000B 0x00000001 0x00000001 0x00000100 0x00000000
0x0000000B 0x00000004 0x00000002 0x00000201 0x00000000
0x0000000C 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000003 0x00000240 0x00000240 0x00000000
0x80000000 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001 0x00000000 0x00000000 0x00000001 0x28100000
0x80000002 0x20202020 0x20202020 0x746E4920 0x52286C65
0x80000003 0x65502029 0x7569746E 0x2952286D 0x55504320
0x80000004 0x38394220 0x20402030 0x30342E32 0x007A4847
0x80000005 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006 0x00000000 0x00000000 0x01006040 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x00000100
0x80000008 0x00003024 0x00000000 0x00000000 0x00000000
MSR 0x0000001B 0x00000000 0xFEE00900
MSR 0x000001A0 0x00000000 0x00850089
MSR 0x000000CE 0x00000800 0x60011800
MSR 0x00000017 0x00100000 0x00000000
MSR 0x00000035 0x00000000 0x00020002
MSR 0x000000C1 0x00000000 0x00000000
MSR 0x000000C2 0x00000000 0x00000000
MSR 0x000000C3 0x00000000 0x00000000
MSR 0x000000C4 0x00000000 0x00000000
MSR 0x00000186 0x00000000 0x00000000
MSR 0x00000187 0x00000000 0x00000000
MSR 0x000001AD 0x00000000 0x18181818
MSR 0x00000194 0x00000000 0x00010000
MSR 0x0000019A 0x00000000 0x00000000
MSR 0x000001A4 0x00000000 0x00000000
MSR 0x000001FC 0x00000000 0x0004005F
MSR 0x00000601 0x18141494 0x80000380
MSR 0x00000602 0x18141494 0x80000170
MSR 0x00000606 0x00000000 0x000A1003
MSR 0x00000610 0x8000815E 0x001E8118
MSR 0x00000611 0x00000000 0x30152A9B
MSR 0x00000639 0x00000000 0x1B0A3A53
MSR 0x00000641 0x00000000 0x01E11D6C
MSR 0x00000614 0x000F0160 0x00C00118
MSR 0x0000019C 0x00000000 0x88250800
MSR 0x000001A2 0x00000000 0x00550500
MSR 0x000001B1 0x00000000 0x88250800
MSR 0x00000198 0x00002363 0x00001500
MSR 0x00000199 0x00000000 0x00000800
Storage
-------------------------------------------------------------------------
Drive 0
Device Path \\?\scsi#disk&ven_hitachi&prod_hts545050a7e380#4&25deea54&0&000000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
Type Fixed
Name Hitachi HTS545050A7E380
Revision GG2OA6C0
Serial TEJ51239J4XPWV
Capacity 465.8 GB
SMART Support Yes
Volume c:\, 99.9 GBytes (77.8 percent available)
Volume d:\, 193.0 GBytes (62.5 percent available)
Volume e:\, 172.8 GBytes (66.0 percent available)
USB Devices
-------------------------------------------------------------------------
USB Device USB Input Device, class=0x00, subclass=0x00, vendor=0x275D, product=0x0BA6
USB Device USB Input Device, class=0x00, subclass=0x00, vendor=0x413C, product=0x2003
USB Device Generic USB Hub, class=0x09, subclass=0x00, vendor=0x8087, product=0x0024
USB Device USB Composite Device, class=0xEF, subclass=0x02, vendor=0x1BCF, product=0x2883
USB Device Generic USB Hub, class=0x09, subclass=0x00, vendor=0x8087, product=0x0024
Graphic APIs
-------------------------------------------------------------------------
API Intel I/O
Display Adapters
-------------------------------------------------------------------------
Display adapter 0
Display name \\.\DISPLAY4
Name Intel(R) HD Graphics
Board Manufacturer ASUSTeK Computer Inc.
PCI device bus 0 (0x0), device 2 (0x2), function 0 (0x0)
Vendor ID 0x8086 (0x1043)
Model ID 0x0106 (0x2133)
Performance Level 0
Monitor 0
Model (Seiko Epson)
ID SEC324A
Serial
Manufacturing Date Week 0, Year 2011
Size 15.3 inches
Max Resolution 1366 x 768 @ 60 Hz
Horizontal Freq. Range 0-0 kHz
Vertical Freq. Range 0-0 Hz
Max Pixel Clock 0 MHz
Gamma Factor 2.2
Kindly, suggest me and thanks in advance.
Technician has informed me that the issue was with the chipset, He asked me to buy a cooling pad.
He did not even clean the laptop fan and other things, when questioned he said it was not part of the repair, on the top of that he has very bad memory.
Quick Specs:
Processor: Pentium B980
Graphics: Intel HD Graphics
Ram: Inbuilt 2GB Ram.
Model: X55C but CPUID - CPUZ says X55VD.
Indepth data on Processor Heating, GPU heating and battery heating.
HWMoniter Data:
CPUID HWMonitor Report
-------------------------------------------------------------------------
Binaries
-------------------------------------------------------------------------
HWMonitor version 1.3.0.0
Monitoring
-------------------------------------------------------------------------
Mainboard Model X55VD (0x0000015C - 0x0002CD40)
LPCIO
-------------------------------------------------------------------------
Hardware Monitors
-------------------------------------------------------------------------
Hardware monitor Battery
Voltage 0 10.80 Volts [0x2A30] (Current Voltage)
Capacity 0 48600 mWh [0xBDD8] (Designed Capacity)
Capacity 1 38988 mWh [0x984C] (Full Charge Capacity)
Capacity 2 24688 mWh [0x6070] (Current Capacity)
Level 0 20 pc [0x50] (Wear Level)
Level 1 63 pc [0x3F] (Charge Level)
Processors
-------------------------------------------------------------------------
Number of processors 1
Number of threads 2
APICs
-------------------------------------------------------------------------
Processor 0
-- Core 0
-- Thread 0 0
-- Core 1
-- Thread 0 2
Timers
-------------------------------------------------------------------------
Perf timer 2.338 MHz
Sys timer 1.000 KHz
Processors Information
-------------------------------------------------------------------------
Processor 1 ID = 0
Number of cores 2 (max 2)
Number of threads 2 (max 2)
Name Intel Pentium B980
Codename Sandy Bridge
Specification Intel(R) Pentium(R) CPU B980 @ 2.40GHz
Package (platform ID) Socket 988B rPGA (0x4)
CPUID 6.A.7
Extended CPUID 6.2A
Core Stepping D2
Technology 32 nm
TDP Limit 35.0 Watts
Tjmax 85.0 °C
Core Speed 2095.2 MHz
Multiplier x Bus Speed 21.0 x 99.8 MHz
Stock frequency 2400 MHz
Instructions sets MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, EM64T
L1 Data cache 2 x 32 KBytes, 8-way set associative, 64-byte line size
L1 Instruction cache 2 x 32 KBytes, 8-way set associative, 64-byte line size
L2 cache 2 x 256 KBytes, 8-way set associative, 64-byte line size
L3 cache 2 MBytes, 8-way set associative, 64-byte line size
FID/VID Control yes
Turbo Mode not supported
Max non-turbo ratio 24x
Max turbo ratio 24x
Max efficiency ratio 8x
Max Power 44 Watts
Min Power 24 Watts
O/C bins none
Ratio 1 core 24x
Ratio 2 cores 24x
Ratio 3 cores 24x
Ratio 4 cores 24x
TSC 2394.0 MHz
APERF 1197.0 MHz
MPERF 2385.0 MHz
Temperature 0 48 degC (118 degF) (Core #0)
Temperature 1 45 degC (112 degF) (Core #1)
Temperature 2 48 degC (118 degF) (Package)
Voltage 0 0.82 Volts (VID)
Power 0 5.60 W (Package)
Power 1 2.50 W (IA Cores)
Power 2 0.16 W (GT)
Power 3 2.93 W (Uncore)
Clock Speed 0 2095.21 MHz (Core #0)
Clock Speed 1 2095.21 MHz (Core #1)
Thread dumps
-------------------------------------------------------------------------
CPU Thread 0
APIC ID 0
Topology Processor ID 0, Core ID 0, Thread ID 0
Type 01020107h
Max CPUID level 0000000Dh
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 32 KB, 2 thread(s)
Cache descriptor Level 1, I, 32 KB, 2 thread(s)
Cache descriptor Level 2, U, 256 KB, 2 thread(s)
Cache descriptor Level 3, U, 2 MB, 16 thread(s)
CPUID
0x00000000 0x0000000D 0x756E6547 0x6C65746E 0x49656E69
0x00000001 0x000206A7 0x00100800 0x0DBAE39F 0xBFEBFBFF
0x00000002 0x76035A01 0x00F0B0FF 0x00000000 0x00CA0000
0x00000003 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004 0x1C004121 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004122 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004143 0x01C0003F 0x000001FF 0x00000000
0x00000004 0x1C03C163 0x01C0003F 0x00000FFF 0x00000006
0x00000005 0x00000040 0x00000040 0x00000003 0x00021120
0x00000006 0x00000075 0x00000002 0x00000009 0x00000000
0x00000007 0x00000000 0x00000000 0x00000000 0x00000000
0x00000008 0x00000000 0x00000000 0x00000000 0x00000000
0x00000009 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000A 0x07300803 0x00000000 0x00000000 0x00000603
0x0000000B 0x00000001 0x00000001 0x00000100 0x00000000
0x0000000B 0x00000004 0x00000002 0x00000201 0x00000000
0x0000000C 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000003 0x00000240 0x00000240 0x00000000
0x80000000 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001 0x00000000 0x00000000 0x00000001 0x28100000
0x80000002 0x20202020 0x20202020 0x746E4920 0x52286C65
0x80000003 0x65502029 0x7569746E 0x2952286D 0x55504320
0x80000004 0x38394220 0x20402030 0x30342E32 0x007A4847
0x80000005 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006 0x00000000 0x00000000 0x01006040 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x00000100
0x80000008 0x00003024 0x00000000 0x00000000 0x00000000
MSR 0x0000001B 0x00000000 0xFEE00900
MSR 0x000001A0 0x00000000 0x00850089
MSR 0x000000CE 0x00000800 0x60011800
MSR 0x00000017 0x00100000 0x00000000
MSR 0x00000035 0x00000000 0x00020002
MSR 0x000000C1 0x00000000 0x00000000
MSR 0x000000C2 0x00000000 0x00000000
MSR 0x000000C3 0x00000000 0x00000000
MSR 0x000000C4 0x00000000 0x00000000
MSR 0x00000186 0x00000000 0x00000000
MSR 0x00000187 0x00000000 0x00000000
MSR 0x000001AD 0x00000000 0x18181818
MSR 0x00000194 0x00000000 0x00010000
MSR 0x0000019A 0x00000000 0x00000000
MSR 0x000001A4 0x00000000 0x00000000
MSR 0x000001FC 0x00000000 0x0004005F
MSR 0x00000601 0x18141494 0x80000380
MSR 0x00000602 0x18141494 0x80000170
MSR 0x00000606 0x00000000 0x000A1003
MSR 0x00000610 0x8000815E 0x001E8118
MSR 0x00000611 0x00000000 0x30152A9B
MSR 0x00000639 0x00000000 0x1B0A3A53
MSR 0x00000641 0x00000000 0x01E11D6C
MSR 0x00000614 0x000F0160 0x00C00118
MSR 0x0000019C 0x00000000 0x88250800
MSR 0x000001A2 0x00000000 0x00550500
MSR 0x000001B1 0x00000000 0x88250800
MSR 0x00000198 0x00002363 0x00001500
MSR 0x00000199 0x00000000 0x00000800
Storage
-------------------------------------------------------------------------
Drive 0
Device Path \\?\scsi#disk&ven_hitachi&prod_hts545050a7e380#4&25deea54&0&000000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
Type Fixed
Name Hitachi HTS545050A7E380
Revision GG2OA6C0
Serial TEJ51239J4XPWV
Capacity 465.8 GB
SMART Support Yes
Volume c:\, 99.9 GBytes (77.8 percent available)
Volume d:\, 193.0 GBytes (62.5 percent available)
Volume e:\, 172.8 GBytes (66.0 percent available)
USB Devices
-------------------------------------------------------------------------
USB Device USB Input Device, class=0x00, subclass=0x00, vendor=0x275D, product=0x0BA6
USB Device USB Input Device, class=0x00, subclass=0x00, vendor=0x413C, product=0x2003
USB Device Generic USB Hub, class=0x09, subclass=0x00, vendor=0x8087, product=0x0024
USB Device USB Composite Device, class=0xEF, subclass=0x02, vendor=0x1BCF, product=0x2883
USB Device Generic USB Hub, class=0x09, subclass=0x00, vendor=0x8087, product=0x0024
Graphic APIs
-------------------------------------------------------------------------
API Intel I/O
Display Adapters
-------------------------------------------------------------------------
Display adapter 0
Display name \\.\DISPLAY4
Name Intel(R) HD Graphics
Board Manufacturer ASUSTeK Computer Inc.
PCI device bus 0 (0x0), device 2 (0x2), function 0 (0x0)
Vendor ID 0x8086 (0x1043)
Model ID 0x0106 (0x2133)
Performance Level 0
Monitor 0
Model (Seiko Epson)
ID SEC324A
Serial
Manufacturing Date Week 0, Year 2011
Size 15.3 inches
Max Resolution 1366 x 768 @ 60 Hz
Horizontal Freq. Range 0-0 kHz
Vertical Freq. Range 0-0 Hz
Max Pixel Clock 0 MHz
Gamma Factor 2.2
Kindly, suggest me and thanks in advance.