Nothing works on my laptop. Blue screen and cursor. Tried f8 no. Have windows 10

Catherine_22

Prominent
May 25, 2017
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I have an older Dell laptop with windows10.

I just installed trend micro security, good for 2 days and now opens up to a blue screen with cursor. No message. Please help.
 
Jan 16, 2018
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did you ever figure a way to fix this issue? still can not get into windows and cant figure out how to get windows running through safe mode
 
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