Question Old text messages not showing up on new android phone

[COLGeek]

The SIM is not memory. There is no such thing as a SMS card. There are memory cards (SD) that some phones use. These are not synonymous.

 

[Weathered95]

The SIM is not memory. There is no such thing as a SMS card. There are memory cards (SD) that some phones use. These are not synonymous.

Ok so back to not being able to long press on the lock screen. Any idea why I am not able to do that? i have restarted the phone, am able to long press on home screen and move around icons.

 

[COLGeek]

Search settings for long press.

 

[Weathered95]

Search settings for long press.

There is no results for that. Is this something that is only available with android 15? Newest phone has android 14 while previous phone has android 15. On previous phone, there is a setting called customize lock screen, new phone does not have that.

Not sure when new phone will be updated to android 15.

 

[COLGeek]

Have you tried updating?

Try searching for keypress.

 

[Weathered95]

Have you tried updating?

Try searching for keypress.

Got it updated to android 15 and now have that option to customize lock screen. Had to go through several security patches before was able to update to android 15. BTW, on android 14, searching for keypress came up empty.

So far everything seems to be good. Got all his texts transferred using sms backup and restore. All his contacts and pics are there.

Now to do this all over again when I get my new phone lol. Kind of set on the moto stylus g 2025 but part of me wants something like the google pixel 9 or something that gets more updates, mainly for security. Pretty big difference between 2 years for moto phones and 7 years on phones like the google pixel 9. I do realize will generally pay more for a phone that gets 7 years of updates. I do tend to keep my phone a while, not upgrade every few years.

I much appreciate all the help.

 

[COLGeek]

You have made a ton of progress. Well done.

 

[Weathered95]

You have made a ton of progress. Well done.

Thanks. Think I got his phone setup the way he wants it. Still may have to do some fine tuning. But so far everything seems good. Service seems to be working.

One thing I learned from this is I am never buying a phone from amazon again. Think I would have a better experience buying one from ebay lol although never have and don't plan on it.

 

[COLGeek]

I would not recommend eBay for a phone either. Nope.

 

[japanese7211]

Just recently my dad got a new phone with my help. New phone is Motorola G Power 2024. Old Phone was Samsung Galaxy A15 5g. Got new phone up and running, transferred sim card from old phone to new phone, using US Mobile service. Same service used on old and new phone. Looks like all contacts showed up on new phone instantly but not a single text message from old phone showed up. Not the most tech savvy when it comes to stuff like this. On the old phone, in the text messages app, he was signed into his google account. So thinking that once I signed into same google account on new phone, the text messages would show up but they didn't. Also thought they would have been tied to sim card as well. But maybe it can only be tied to either google account or sim card and not both? Did a live chat with US Mobile and basically all they said was give it time and maybe they will show up. But that has been days now and still nothing.

Is there still a way to get all the texts from old phone to new phone? Still have the old phone with all the texts, haven't done anything with old phone as far as removing accounts or anything. Would like to see if I can get the texts on new phone before I do anything like that. For the future if/when he has to switch phones again, what exactly is the process for getting the texts to transfer to new phone? Should the google account be signed out of on old phone before removing and transferring the sim card? Is this more of a issue that needs to be taken up with US Mobile or more of a google issue? Is this something I am doing wrong?

EDIT 1: I found there is a program called SMS backup and restore. Not familiar with this but looks like what I need to do. But one concern I have is the new phone already has new texts. Will the new texts stay after using SMS backup and restore to transfer the texts from old phone?

It sounds like the old texts weren’t synced to Google, since Android doesn’t back up SMS by default unless you manually enable it or use a dedicated app. The quickest fix is to install SMS Backup & Restore on both phones, back up messages from the old one, then restore them on the new phone — your new texts will stay. In the future, set up regular SMS backups to Google Drive or a backup app before switching phones.