I need to restore a backup file encrypted with credant. I've password and all the rest. Problem is that file needs to be opened from within the applcation. Then when I double click on encrypted file, decryption begins and files is stored in temp folder. At end of process error message comes, saying file needs to be opened form application, but when entering application decrypted file is disappeared from folder.... Wht can I do?Can someone help? Thanks
Hi, yes I've got the psw.
But I can normally open files double clicking on (word files for example) and the file opens up together with the application. For the backup file (it's the case of Outlook) needs to be opened within the application. When I double click to decrypt, files ends decryption and then gives the message "This file needs to be opened within Outlook". I enter Outlook, but can't find file decrypted file anymore as it has been automatically deleted from the temp folder where decrypted files are stored.
I hope I've better explained...
Ok. So after the restore, the file stay.
Then after a encrypted, the file disappears?
So, when I double click the file, it decrypts and goes to a temp folder and opens automatically generating an error message "Open within Outlook", then suddenly disappears. Then from Outlook it's not possible to find the decrypted file.