Hi, My laptop frequently overheats, and sometimes shuts down without warning. The chargers ( i have had to replace a couple times thanks to cord chewing parrot) always seem excessively hot as well. I don't game on it, only use for school internet, etc. I always try to keep the bottom free from obstruction so it doesn't get too hot underneath. I am not a techie so don't know all details about computer but could find out if necessary.