Pairing a Headset to laptop but no sound

[uzanbadai]

My laptop runs Win 7 x64, i want to pair it to a bluetooth headset, pairing success but no sound. What should i do?

 

[Lutfij]

Here is your unit's support page. Make sure you BIOS is up to date, then make sure your Bluetooth drivers are also up to date.

Have you followed through this guide courtesy of Microsoft? + this guide by Lenovo?

 

[Lutfij]

Open Sound Manager and see if the default audio output device is your paired Bluetooth headset.

On a similar note mind sharing the make and model of your laptop/or an SKU? Also include the make and model of your audio equipment.

 

[uzanbadai]

Open Sound Manager and see if the default audio output device is your paired Bluetooth headset.

On a similar note mind sharing the make and model of your laptop/or an SKU? Also include the make and model of your audio equipment.

I Have tried it but it says the headset disconnected, but in control panel says connected.
My laptop is Lenovo B490

 

[Lutfij]

Make and model of your Bluetooth headset? Which OS are you on?

 

[uzanbadai]

Make and model of your Bluetooth headset? Which OS are you on?

My headset is Bluedio Air A.
OS is Windows 7 Ultimate 64bit

 

[Lutfij]

Here is your unit's support page. Make sure you BIOS is up to date, then make sure your Bluetooth drivers are also up to date.

Have you followed through this guide courtesy of Microsoft? + this guide by Lenovo?

 

[uzanbadai]

Here is your unit's support page. Make sure you BIOS is up to date, then make sure your Bluetooth drivers are also up to date.

Have you followed through this guide courtesy of Microsoft? + this guide by Lenovo?

Thanks, I will try it