Archived from groups: alt.tv.tech.hdtv (
More info?)
In article <donkd.30$_q1.27@lakeread08>,
"Leonard Caillouet" <no@no.com> wrote:
> "SA" <nospam@nospam.net> wrote in message
> news:nospam-249A85.00510210112004@newssvr21-ext.news.prodigy.com...
> > In article <G3Sjd.44616$T_.28811@bignews4.bellsouth.net>,
> > RicSeyler <ricseyler@SPAMgulf.net> wrote:
> >
> > > I'm in the market for a new home theater since Hurricane Ivan.
> > > From what I've been reading in some groups that the
> > > absolute best pic going in the 50" range is the Panasonic
> > > 7UY series... I'm looking into the TH-50 PHD7UY..
> > >
> > > And comments pro or con? And are they best?
> >
> > The 6uy's were very unreliable, but other than that had a great picture.
> > I had to get mine serviced 3 times before they actually fixed it
> > correctly and the tech guy (who worked for Panny) who finally fixed it
> > said it was a design flaw (AND, almost all of the units in the back of
> > the shop were 6uy's, and I had to drive it almost 100 miles away, since
> > the local guys who would come out didn't seem to know what they were
> > doing). Anyway, the first time it broke was 31 days after I got it. Now
> > it is about 14 months old and I would not be surprised if it screws me
> > over soon and it is out of warranty. So I would not recommend a Panny
> > without an in home service contract. But since that will cost $500, you
> > might as well buy a Sony.
>
> So what you mean is the YOUR Panasonic PDP broke and getting it serviced was
> inconvenient. Experience with many brands by many techs and many dealers
> indicates that most PDPs have been pretty reliable, and the Panasonic sets
> have been among the best, other than the problem with the auto format mode,
> for which there is apparently no fix. We have sold quite a few of both the
> Panasonics and the Sonys and have had exactly one failure in each line. We
> also have sold many of the Yamaha units that are largely the same as the
> Panasonic models and have had no problems with them. I'd take the Pan with
> a service contract over a Sony without anytime, in PDP products. My
> preference would be not to buy a PDP at all.
>
> What was the problem that you had to have serviced repeatedly? What was
> done the first two times and what was different about the third time? What
> was the design flaw that you mentioned and how did the tech solve it? If
> you want to be helpful give some specific information.
>
> I would recommend considering an extended warranty on any PDP purchase
> because average OOW repairs will be much more expensive than conventional
> televisions. The incidence of repair does seem rather lower, however.
>
And this last statement seems absurd to me, everything I have heard is
that Plasmas are pretty unreliable. I have owned a lot of TVs (mostly
Sonys) and none of them have ever failed. I even have a Sony from 1984
that still has a nice picture.
> Leonard