PC startup problems

[enk2]

Hello,
My Dell won't reboot. I did a system restore. It did not work. I had only one restore point to choose from.

I tried to repair the OS from the factory CD. Is been running a start up repair for hours going in cicles.

I tried to reboot from a rebootable CD. I set the BIOS to boot from a CD, but when I restart and press F12 the USB option is not there. I need help to start up my PC.

 

[Maxx_Power]

Hello,
My Dell won't reboot. I did a system restore. It did not work. I had only one restore point to choose from.

I tried to repair the OS from the factory CD. Is been running a start up repair for hours going in cicles.

I tried to reboot from a rebootable CD. I set the BIOS to boot from a CD, but when I restart and press F12 the USB option is not there. I need help to start up my PC.

How old is your Dell ? It could very well be that your HDD is dead (in which case doing restore will not complete).

 

[enk2]

18 months old, and is Dell Studio XPS

 

[Maxx_Power]

18 months old, and is Dell Studio XPS

Try running the Dell hardware test if you have that option at startup (may have to dig around in the bios).

ALso, download a copy of UBCD (for free), burn it to a CD, boot up from it, and do the appropriate HDD tests for your hdd (depending on the maker of your HDD).