Period Key stops working, and turns to delete key

[Dalgomz]

The period key one my keyboard stops working and turns to delete key when i press it, however the numpad one still works, my laptop is an asus x555q

 

[getochkn]

Did something get spilled in the keyboard or something dropped on it?

 

[Dalgomz]

No, nothing dropped on keyboard

 

[ian2s1]

looks to be the ATK package driver that's causing it. Just uninstalled it and the issue hasn't came back. Now to see what happens when it gets re-installed.

 

[Dalgomz]

looks to be the ATK package driver that's causing it. Just uninstalled it and the issue hasn't came back. Now to see what happens when it gets re-installed.

i have to reinstall it or just remove it completely?

 

[madzmonkeys]

looks to be the ATK package driver that's causing it. Just uninstalled it and the issue hasn't came back. Now to see what happens when it gets re-installed.

i have to reinstall it or just remove it completely?

i have the same problem mine is x555b

 

[Dalgomz]

looks to be the ATK package driver that's causing it. Just uninstalled it and the issue hasn't came back. Now to see what happens when it gets re-installed.

i have to reinstall it or just remove it completely?

i have the same problem mine is x555b

The problem was fixed by updating the bios to latest version, Asus tech support did it for me

 

[madzmonkeys]

looks to be the ATK package driver that's causing it. Just uninstalled it and the issue hasn't came back. Now to see what happens when it gets re-installed.

i have to reinstall it or just remove it completely?

i have the same problem mine is x555b

The problem was fixed by updating the bios to latest version, Asus tech support did it for me

i wanted to update the bio bymyself. anyway to know what should i know or how should i do it?

 

[madzmonkeys]

well i update the bios by myself ord... it seems to be working

 

[Dalgomz]

looks to be the ATK package driver that's causing it. Just uninstalled it and the issue hasn't came back. Now to see what happens when it gets re-installed.

i have to reinstall it or just remove it completely?

i have the same problem mine is x555b

The problem was fixed by updating the bios to latest version, Asus tech support did it for me

i wanted to update the bio bymyself. anyway to know what should i know or how should i do it?

You have to use a usb with the new bios version on it, you must be carefull doing it, the process must not be interrupted or it could damage the chip, to do it you need to open BIOS menú by pressing F2 on startup and then select Asus easy flash, there you have to search in your usb files for the bios update and run it, if everything was running well, it should update
https/www.asus.com/support/FAQ/1008859/
There is asus tutorial