Period Key stops working, and turns to delete key

Dalgomz

Prominent
Jun 19, 2017
5
0
510
0
The period key one my keyboard stops working and turns to delete key when i press it, however the numpad one still works, my laptop is an asus x555q
 

ian2s1

Prominent
Jul 14, 2017
1
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510
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looks to be the ATK package driver that's causing it. Just uninstalled it and the issue hasn't came back. Now to see what happens when it gets re-installed.
 

Dalgomz

Prominent
Jun 19, 2017
5
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510
0


i have to reinstall it or just remove it completely?

 

madzmonkeys

Prominent
Aug 27, 2017
3
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510
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i have the same problem mine is x555b
 

Dalgomz

Prominent
Jun 19, 2017
5
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510
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The problem was fixed by updating the bios to latest version, Asus tech support did it for me
 

madzmonkeys

Prominent
Aug 27, 2017
3
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510
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i wanted to update the bio bymyself. anyway to know what should i know or how should i do it?
 

Dalgomz

Prominent
Jun 19, 2017
5
0
510
0

You have to use a usb with the new bios version on it, you must be carefull doing it, the process must not be interrupted or it could damage the chip, to do it you need to open BIOS menú by pressing F2 on startup and then select Asus easy flash, there you have to search in your usb files for the bios update and run it, if everything was running well, it should update
https://www.asus.com/support/FAQ/1008859/
There is asus tutorial
 
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