Philips LED's audio not coming out on Home Theatre

[Gastoncito]

Hi! I have a Philips TV 43PFG5501/77 and my brother in law just gave me his home theatre HTS3450, also Philips. I used the toskin cable to try to watch netflix and enjoy the 5.1 sistem but the audio didn't come out. I then tried with the RCA cable and nothing. Finally I tried with the HDMI cable and still no audio. Everywhere I read says to change the audio output settings to HDMI, even on the tv's manual, but that option is not on the menu. Android TV is updated so I don't know what's going on. I tried to activate EasyLink but I get an error like "can't turn EasyLink on if the TV speakers are on". The DVD's radio works fine and I can listen on all 5.1. I tried changing the source of the DVD to TV, Aux, and DI, and I simply don't get any audio.

Any suggestions? Philips Customer Care didn't seem to help much and ended up hanging up. Thanks a lot!

 

[americanaudiophile]

It sounds like you need to turn the TV speakers off to activate the audio output or Easylink of the TV. Check the manual. Should be in the TV set up or audio menu.