Solved! Phone disconnects to WIFI when using a bluetooth device.

[in10s]

I am trying to connect my bluetooth controller for my smartphone. It seems that after connecting it for a couple mins, it would disconnect me to the WIFI and I have to restart my router again just for my phone to connect.

Im using a Vivo y53 phone
Mocute Controller
Octupus App

Regards

 

[webworkings]

That isn't uncommon. Some phones don't like using both WiFi and Bluetooth at the same time. A way around it is to use data instead.

Also, it may not be the phone. It could be your WiFi connection (your ISP) I would consider checking the connection for any problems. Speed drops, etc. While some devices don't notice those right away, others do. And a need to restart the modem/router to make it work doesn't sound like the phone is the problem. It could even be your modem/router, but start with testing the connection.

 

[in10s]

Hi,

Thank you for your response.

I did try it on other network and it seems to work okay. May I know if there is something I have to change on the frequency of my router/modem?

Regards,

 

[webworkings]

If it works fine on another modem/router I would start with just restarting (power it off and back on) yours. Sometimes that is all it takes.

Should that not do it, then I would find out what channel the other modem/router was using, as well as if it was broadcasting (and picked up by your device) at 2.4GHz or 5.0 GHz.