Solved! Picture but no sound when using firestick with amazon prime

Status
Not open for further replies.
Jul 22, 2018
1
0
10
See, the thing is I have sound from the firestick using netflix, or acorn tv, just not amazon prime. It makes no sense that the firestick will not work with the system it was designed to work with, amazon prime video. Any ideas because I am drawing a blank.
 
Solution
Try to clear cache and data for Amazon prime video. You can go to settings, then click on apps, look for manage all applications. Then, find Amazon prime, select clear cache and data then reboot the amazon prime app.

paulchezter

Notable
Aug 11, 2018
252
0
860
Try to clear cache and data for Amazon prime video. You can go to settings, then click on apps, look for manage all applications. Then, find Amazon prime, select clear cache and data then reboot the amazon prime app.
 
Solution
Status
Not open for further replies.