Pink hue on internal display, normal on external

Apr 16, 2018
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Hi,

I have this GE72 2QF APACHE PRO laptop for about 2 years. (using it for ~1.5).

The screen had burned green pixel on it from day one :( But never mind that...

I always had it connected to a separate monitor and used that other monitor as the main display, and turning ON and OFF the laptop's when I need an extra screen, in Extend mode.

Yesterday while i was playing some YouTube videos on the laptop display and playing Hearthstone on the main display (the external one) I noticed the colors on the laptop's went pink.

There's also ghosting on the corners so if i leave an app like notepad open for a few mins I can still see the title and such on the corners of the screen when i close the app. (called "Ghosting").

And turning it on and off didn't fixed it.

Opening/Closing the lid slightly (or more than that) doesn't seem to cause any effect on the colors, they are just pink when the display is ON.

I added links to 2 YouTube videos I recorded showing what I'm talking about.

Links:

https://youtu.be/Std5P8HC1S8

https://youtu.be/ATyq5OBU_V4

also some pictures:

 
Does it show normal on the external monitor? If so then I would say there is something going on with either the display or the cable that connects it. Try disconnecting the cable, at both ends, and reconnecting it. This may resolve the problem. if not, the next step is to replace the display. You can either try doing it yourself, just be very careful. It is so easy to do other damage while working on the replacement. Or try taking it to a local tech.
 
Does it show normal on the external monitor? If so then I would say there is something going on with either the display or the cable that connects it. Try disconnecting the cable, at both ends, and reconnecting it. This may resolve the problem. if not, the next step is to replace the display. You can either try doing it yourself, just be very careful. It is so easy to do other damage while working on the replacement. Or try taking it to a local tech.
 
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