[citation][nom]Rouke[/nom] If A customer has bought it, they must & always have to get the right to make A back-up/get A new copy! Without A receipt.Let's face it, not everybody has A burn-proof home for all their receipts over; let's say 20 years..Playboy (in this example) got A paying consumer, let playboy deal with the privacy & safekeeping of info that paying consumers leave behind!!![/citation]
This is something that always bothers me with the whole downloaded content thing. People always say that the company has to make whatever they purchased available for redownload forever without the hassle of a reciept blah blah blah.
They should not be required to do anything more than any brick and mortor business does in reguards to replacement. no proof of purchase, no replacement, no discussion.
Every site I have ever used for downloadable content has in my opinion gone above and beyond thier duty by allowing me to log into my account and re-download something I have deleated off my computer.
your burn proof house example highlights this. if your house burned down you aren't going to get replacements for your DVD's lost execpt by ppurchasing them again with the insurance money. why should some online place be required to do it either. but most of them you would be able to do so, making them way better in the end.