Problem with dvd-rw

[Musat Cristian]

Hello , I just notice that my dvd-rw when i insert a dvd / cd is not spining ... nothing . In my computer it is there but the only problem is that is not spining the dvd/cd ... What can a do ? I have a Acer E5-571G laptop

 

[Laptop_Nerd]

Hi,

Please do try these troubleshooting steps from HP that should apply to most laptop brands that has the same problem.

http://support.hp.com/us-en/document/c03280768