Question Radeon 530 GPU problem....

Jun 14, 2019
1
0
10
0
I have bought a new lenevo ideapd 330 laptop with following specifications:
Processor: Intel i5 8th gen
GPU: AMD Radeon 530 2GB
RAM:8GB
FHD screen
My problem is i cant see the stats of my dedicated gpu.I have did benchmarking using geekbench it recognises the dedicated gpu but even during the benchmark i cant see any stats of my gpu in taskbar performance section.I have tried upgrading the drivers and connected the amd link to my mobile but still no use. please help me with this problem.i fear that my gpu is not working.And i cant find the bios part number of my gpu in radeon settings too.
 
If you bought a new device and you cannot get anything to show on the GPU, and it is not working (as in you can't get the display or other external monitor to use it) then you need to contact the place you bought it from and get them to replace the laptop with another one.

No new device should have any problems at all.
 
Thread starter Similar threads Forum Replies Date
T Laptop Tech Support 1
L Laptop Tech Support 4
D Laptop Tech Support 1
A Laptop Tech Support 1
S Laptop Tech Support 1
A Laptop Tech Support 7
P Laptop Tech Support 6
K Laptop Tech Support 2
A Laptop Tech Support 1
B Laptop Tech Support 2
z3r0_co0L Laptop Tech Support 3
A Laptop Tech Support 1
P Laptop Tech Support 2
R Laptop Tech Support 11
T Laptop Tech Support 6
S Laptop Tech Support 2
Q Laptop Tech Support 2
V Laptop Tech Support 4
F Laptop Tech Support 40
Valenfield Laptop Tech Support 2

ASK THE COMMUNITY