Question IdeaPad 330-15IKB with Radeon 530 bluescreens when graphics device is enabled

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Jun 8, 2020
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Hi there

My laptop that I bought little more than a year ago is starting to have bluescreens with the error PAGE FAULT IN NONPAGED AREA pointing to system file atikmdag.sys. The problem first appeared when I was in the middle of a game. Searching online I found that it is a graphics card related issue. I have since disabled the device in Device Manager.

The laptop has a Radeon 530 with 4GB GDDR5 memory. I have completely uninstalled (using AMD Cleanup Utility) and reinstalled the graphics drivers to no avail. Windows 10 is updated to the latest version. Would there be something I could do to fix the problem, or is my graphics card dead?
 
Jun 8, 2020
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10
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