Razer Kraken 7.1 "hissing" noise! (PLEASE HELP)

[Connor Todd]

OK, I just purchased the Razer Kraken 7.1s and I noticed that there was a hissing noise in the background. The Krakens are completely usb and I have tried using all other ports on my pc and I even tried them on a different pc and the hissing noise was still there. If anyone has experience or knows how to fix this problem any of your help would be gratefully appreciated!

 

[Philjvitale]

im having similar issue with razer surround. when its disabled i dont get static but when its enabled i hear static even when there is no music playing

 

[MBJ554]

OK, I just purchased the Razer Kraken 7.1s and I noticed that there was a hissing noise in the background. The Krakens are completely usb and I have tried using all other ports on my pc and I even tried them on a different pc and the hissing noise was still there. If anyone has experience or knows how to fix this problem any of your help would be gratefully appreciated!

I have the same problem with razer krakekn usb not 7.1 but they are almost the same i just ordered an usb hub from ebay with an ac adapter i will try it and i will see if it wil lfix my issue maybe it will who knows

Did this fix your problem? plz ilove this headset in every way, but the hissing sound is destroying it... and i would hate to send it back, and get another one

 

[michaelzervas90]

OK, I just purchased the Razer Kraken 7.1s and I noticed that there was a hissing noise in the background. The Krakens are completely usb and I have tried using all other ports on my pc and I even tried them on a different pc and the hissing noise was still there. If anyone has experience or knows how to fix this problem any of your help would be gratefully appreciated!

Alright this worked for me, found out the solution today.
Everything is about the electricity on your PC the low/high frequencies and such.
All i have done is: plugged my USB mouse in the front panel and my USB kraken on the rear (putted all the audio settings to the highest and that was it, no more hissing or buzzing sound for me, hope it helps)
Also you can test other ways, change all cables to different usb slots to see how it goes.

 

[Nikos Grammatopoulos]

OK, I just purchased the Razer Kraken 7.1s and I noticed that there was a hissing noise in the background. The Krakens are completely usb and I have tried using all other ports on my pc and I even tried them on a different pc and the hissing noise was still there. If anyone has experience or knows how to fix this problem any of your help would be gratefully appreciated!

I have the same problem with razer krakekn usb not 7.1 but they are almost the same i just ordered an usb hub from ebay with an ac adapter i will try it and i will see if it wil lfix my issue maybe it will who knows

Did this fix your problem? plz ilove this headset in every way, but the hissing sound is destroying it... and i would hate to send it back, and get another one

Looks like its the headset . Replacing it wont work. Anyway i will try buying logitech this time or just go with razer kraken pro which works without usb

 

[MealzOnWealz]

Sorry if I'm late to the party!

f you haven't fixed it yet, I just fixed mine. Turns out is the recording devices:

1) Download Razer Synapse if you haven't already.

2) Right click the sound icon in the bottom right on your desktop.

3) Go to recording devices and you should see 2 razer mics.

4) Right click the Line in (Razer Surround Audio Coontroller) and click "set as default device"

The problem is that your headphones are trying to use 2 mics at once which is conflicting when audio is played. - Hope I helped! 😀

 

[Kanzymoto]

1. install razer synapse
2. go to lightning tab
3. put lightning off
4 no more buzzing


(worked for me)

You're the man!! that worked for me. such a simple solution thank you.

 

[Kryptkeeper]

I just got a pair of kraken 7.1 classics. i noticed a static on low volume levels like it was struggling to produce the sound. you need to turn the volume up high (which essentially just boosts power to the headset) as another poster stated(i have mine set to 70 and other programs set to 10) and then turn down the volume for individual programs in the mixer(synapse). and you can adjust other application volumes further in the windows mixer.

 

[michaelzervas90]

The sound was gone also, because it works like a stereo without synapse...

 

[TimMatras]

Well one thing I noticed is that the headset is "calibrated/boosted" to a high level. I can hear everything good with the sound on like 15%. The hissing problem only occures (on other headsets) when you have choosen a to high volume on the headset (not in windows, but with the volume button on the headset. If you know what i mean). If there just was a way to "calibrate the headset to a lower volume. I think the problem is that the headset get's to much power.

 

[michaelzervas90]

Hello, i spoke with some sound techs and they told me that they best solution is internal sound card but the big issue is that sound cards don't offer usb jacks... otherwise we have to invest on a more than decent motherboard which provides good EMI shielding. i personally tried powered usb but it made it worse. Turning low the volume in Synapse might help but it's sad when you pay 50+ euros on a headset and feel disappointed.

 

[TimMatras]

Hello, i spoke with some sound techs and they told me that they best solution is internal sound card but the big issue is that sound cards don't offer usb jacks... otherwise we have to invest on a more than decent motherboard which provides good EMI shielding. i personally tried powered usb but it made it worse. Turning low the volume in Synapse might help but it's sad when you pay 50+ euros on a headset and feel disappointed.

Well I have a motherboard with EMI shielding, but I still have the hissing noise. It's not the motherboard that is causing this. Link to motherboard: http/www.gigabyte.com/products/product-page.aspx?pid=4966#ov

 

[michaelzervas90]

Kind of hands off then... my last suggestion is to ground your home sockets or try a splitter or even both..

 

[TimMatras]

Kind of hands off then... my last suggestion is to ground your home sockets or try a splitter or even both..

My home is allready grounded. The headset is "boosted" to much.

 

[michaelzervas90]

There is the last solution, uninstall synapse permanently and use kraken like a 10 euro cheap headset...

 

[TimMatras]

There is the last solution, uninstall synapse permanently and use kraken like a 10 euro cheap headset...

Well I still have the hissing noise on another computer without Razer Synapse, and without Razer Synapse I can't controll my keyboard (Razer blackwidow ultimate chroma)

 

[michaelzervas90]

Alrighty then, boycott Razer's headsets!

 

[Pixeon]

Hey guys, i figured out something that solve my hissling problem!!

go to > Sound > Recording, and check up your Input entries... one of then MAYBE are a onboard microfone who is making a lot of noise, even if it's unable, then make it able, turn down the volumes of ALL unused inputs and test it!

Worked for me, really hope it helps someone!

 

[supersmiler]

So the main problem with my hissing noise was the Chroma Lighting option. I switched it to static and it completely went away. I hope this helps.

This solution works perfectly!!! Just put the lightning on static and the hissing goes away!! Nice done

 

[dankjankem]

Hello people,

i was just playing around with my headset and what i discovered, is that when i set my volume above 72 (out of 100), it gives me hissing noise.
Anyway when im below 72 (which i suppose will be different with every sound-card) its still hissing but not really noticable.
Hope this will solve it for some of you.

I have this same EXACT problem (72 volume). Found a fix, yet?

 

[michaelzervas90]

Hey there.
I gave the headset to a friend of mine to test it, he didn't hear a thing on his rig for some reason...
in the end he bought them and i got a hyperx cloud for myself.
my ears are just fine now!!!!!!