Recover hard drive of laptop

[prc5522]

When i start my laptopt pavilion HP, it dose go to a blank page and whe i use try to find prolem, it sayes that your windows was damege, you need your windows CD for repaair it... whe i use F11 to recovey it ,it can not possible. whan want to instal a new windows, it can not fine any hard drive. when i take hp diagonstic, it say that yoy hard drive passed ok, .. when i call to HP center for service thay say that you need your recovery CD for repair that,.. so, I have not recovery CD ... therfore what should be do?

 

[Supermuncher85]

Order the recovery CD from HP($10-15). Shame you didn't order them at the start. If you request them within the first 30Days of purchase you usually get them free of charge.

Alternatively if you have a retail lying around, that CD would work too, just don't try to use an OEM CD from toshiba or something.

 

[electrontau]

You don't need to buy the recovery CDs when buying the laptop. It has the utility for you create you own CDs. A practice that 99% of laptop buyers don't follow.