Question Repair / replace keyboard key metal retainer

[mmitsch]

I have an HP Elitebook X360 830 G6 laptop and the "T" key stopped working. I took it to a shop to have the keyboard replaced and they said it would be too difficult for them to do. In the process of diagnosing it they removed the key and broke 1 of the metal reatining clips which hold the key scissor carriage on and damaged the other. I attached images of both the broken one (circled in red) and the damaged one (circled in yellow).

Photos

The key still isn't working but I can use a wireless keyboard for now (until I either find a place to replace this keyboard or get a new laptop). I am hoping to at least re-attach the key but could use some advice for how to somehow replace or glue in some clips to get get the scissor mechanism to say in place.

And, if anyone knows of a shop in the USA who is competent and can replace the keyboard any tips would be GREATLY appreciated.

Unusual problem but I am hoping for help.

Thanks!

 

[COLGeek]

Replacing the keyboard is doable, but detailed: https://www.ifixit.com/Guide/HP+EliteBook+830+x360+G6+Repairability+Assessment/124319

You could check with HP and ask them if they can replace it. I am sure they will charge you. You can also try someone like these guys:

https://www.ubreakifix.com/locations/muncie?utm_source=google&utm_medium=gmb&utm_campaign=muncie

Of course, you can do yourself with the site linked, as well as more than a few YT videos to walk you through the process. I don't see a good way to fix the broken key otherwise.