[citation][nom]JMcEntegart[/nom]Very true. Also something I don't agree with.[/citation]
You don't agree with updating? True in the short term contract users may be miffed, but tough. That's how cell phones work. In the long run everyone benefits, and I hate to break it to you but everyone is more important that any individual user.
If anything they should increase the rate of software, firmware, and hardware upgrades, and abolish the ridiculous 1-2yr contract based upgrade system. They could still make money by pro-rating upgrades. Want a 6-month extenstion instead of 12? Fine, then $50 off instead of $100...and so on.