Reset Acer i5 laptop and cleans everthing except one item I cant get rid of. I went into the Reset PC and selected Remove everything. Since I am giving to a friend, I went through the setup for Windows 10 and just created and Admin User and a temporary email of Removed. All finished and I go into settings, accounts, and for Admin User it is showing my personal email for a PayPal account that I used for Office 365. I did not reinstall Office. Laptop is clean of all apps. It will not let me delete this information unless I change the payment type. I don't want to do that as it will mess up what I am using on my new laptop. Is this something in the registry I need to remove? I can send screenshots if needed.