Hello,
I'd like to reset my laptop to factory settings. However, hitting F9 during bootup doesn't work. Also, when I try to reset through Windows 10, there isn't an option to reset to factory settings.
I contacted ASUS support and learned that I need to purchase a $50 USB to do a factory reset. That is unacceptable! Why this wasn't included with the laptop, I don't understand. To top it all off, the website I was instructed to go to to order the USB is "Not Secure".
Is this truly the only option, or does anyone know a work-around?
Thank you very much in advance!
Kevin
I'd like to reset my laptop to factory settings. However, hitting F9 during bootup doesn't work. Also, when I try to reset through Windows 10, there isn't an option to reset to factory settings.
I contacted ASUS support and learned that I need to purchase a $50 USB to do a factory reset. That is unacceptable! Why this wasn't included with the laptop, I don't understand. To top it all off, the website I was instructed to go to to order the USB is "Not Secure".
Is this truly the only option, or does anyone know a work-around?
Thank you very much in advance!
Kevin