Solved! Resolving battery charging problem from acer laptop while power switch is plugge

[sushil saini]

Hello,
i buy acer laptop 18 month before, now problem is that it is not charging its battery while it is switch on. if i shut down it, it will charge its battery as usual. please help me in getting out of this problem.

 

[RetiredChief]

First you must determine if problem is with laptop or AC adaptor.

Try a known good ac adaptor, if it still does not work then problem is in the laptop.

OR
to test ac adaptor See: http/www.tomshardware.com/forum/forum2.php?config=tomshardwareus.inc&cat=35&post=73879&page=1&p=1&sondage=0&owntopic=1&trash=0&trash_post=0&print=0&numreponse=0&quote_only=0&new=0&nojs=0