Samsung Model: No NP700Z5A-S02UK Graphics Drivers

UK-Dipstick

Commendable
Nov 8, 2016
6
0
1,510
Going around in Circles trying to update drivers for my laptop.

It's my understanding that it has a dual graphics chip/card
1x AMD Radeon 6600m/6700 series
1x Intel (possibly) Intelkmd ? - but this is currently listed as Std vga

My 1st issue began after a auto windows update which sent my system into a bootloop with complaints about Graphics driver signatures.. this was stopping my system from starting up correctly.

I eventually had to go right back to A recovery DVD and start a fresh .. but windows 7 now does not seem to recognize my graphics card/s or their onboard memory.

I went to AMD and got the latest drivers as the samsung update (700mb) just keeps crashing the system. My current thinking is I need to find Intel drivers and maybe update Directx

its seems I have directx 8 and AMD supports DirectX11
any body got a suggestion where I might be going wrong ??
and where do i get IntelKMD drivers (if needed)
.


(As a side note: I read somewhere that the AMD drivers need to come from samsung as they are dedicated to the laptop ?? and wont get auto updated from AMD ??)
does that make any sense to you guys.. ?
if so I kinda feel stuffed cas samsung update just falls over.

Many thanks ...Rick

I confess ..
i'm feel quite nervous about these dam auto updates from windows as I have had some issues before ..and wish I could install them
1 at a time ... i.e 1 each day
(THAT WAY) i could vet what's causing my issues
.
 

UK-Dipstick

Commendable
Nov 8, 2016
6
0
1,510


hi, originally I followed the Samsung Update path (software update part of laptop onboard factory software).
AMD PowerXpress WIN7 Graphics Driver 8.930.0.0000-WHQL,OpenGL Nike only (715 MB (749,933,788 bytes))

this kept offering me a 700+mb Download from samsung.. however it crashed the system everytime and NEVER WORKED.. after three failed attempts I looked at going direct to samsang.
however i'm still having problems..

I now have (AMD Radeon 6600M and 6700M Series)
driver version: 15.200.1062.1004
driver dated : 03/08/2015
Location : PCI bus 1, device 0, function 0
Status: Windows has stopped this device because it has reported problems. (Code 43)

Plus (Microsoft)
Standard VGA Graphics Adapter
driver version: 6.1.7600.16385
driver dated : 21/06/2006
Location : PCI bus 0, device 2, function 0
Status: This device is working properly.

I Am replying before I attempt to use the driver set you kindly pointed me to..





 

UK-Dipstick

Commendable
Nov 8, 2016
6
0
1,510


Hello Natsukage, 1st thank you for all your kind help and reply's: I did follow your advice and d/l the VGA_AMD_8.951.9.3000 drivers: at 1st try I was excited because the display drivers appeared in the device manager as:
AMD Radeon HD 6750M and
Intel(R) HD Graphics Family

However the same problem happened (the laptop) failed to restart and went into a attempted repair mode and then offered a restore option. this happened a number of times. until I eventually interrupted the failed bootups with a Safe mode option.

Long story Short:
My 1st attempt to reload the operating system from the Recovery DVD actually turned out to be a recovered system image from a hidden volume on the laptop. This came branded with software from Samsung and misc others .. I used this Samsung Update software to DOWNLOAD ALL CURRENT DRIVERS. to my D:\ [drive] after misc attempts to update all drivers I came right back to the same problem..

From here I got quite dis-heartened And started Once again from scratch this time Actually using the
Samsang / Win7 DVD RECOVERY DISC.

I now have a Nice FRESH Win7 home premium edition without any Samsung addons and updates.
All the current SAMSUNG Drivers where copied over From D:\ to the C:\ [Drive] folder ready for installation (as /or when needed)

The laptop started with the std Vga drivers and the
Ethernet / Lan / USB /PCI bus all needed updating as follows:
LAN Driver_7.45.516.2011
Wireless LAN Driver_5.60.350.21_64bit
Wireless LAN Driver_15.0.0.75_64bit
Windows 7 SP1 common patch(es)
Chipset Driver_9.2.0.1019
Intel ME Interface Driver_7.0.0.1144

Finally everything in the device manager was happy apart from the 2x Graphics Adapters (listed as Std VGA)

tested the laptop - restart and stop a number of times and PC stopped and booted up as expected..
Loaded the Graphics Driver_8.930.0.0000 driver Which (B.T.W when unzipped is 715mb).
this is when the laptop actually fails to reboot normally and complains about driver signatures. as follows:

Problem signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21198796
Problem Signature 05: AutoFailover
Problem Signature 06: 2
Problem Signature 07: BadDriver
OS Version: 6.1.7601.2.1.0.256.1
Locale ID:

from here I have loaded and reloaded the Catalyst Control center which loads
AMD Radeon HD 6750M and
Intel(R) HD Graphics Family drivers
+ misc other essentials

but always locks the laptop into a repair mode that fails and then a Boot-up failure!

In the short term I've started the laptop in safe mode and just clicked uninstall on each of the AMD & Intel Display drivers and allowed the system to revert back to Std VGA x2

For clarity there was a slightly different message at one time which reads :
Problem signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 0
Problem Signature 05: AutoFailover
Problem Signature 06: 1
Problem Signature 07: BadDriver
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
-------------------------------------------------------------------------------------------
I'm feeling so close yet so far away from resolving this issue.
I have now read else where, that this may be a Malware issue? I do believe the error message is only relevant and present when I try to use the Catalyst Control Center / Graphics Driver_8.930.0.0000

I have ran the custom option and ticked all the boxes but I can't get past this Problem Signature issue..

ANY HELP OR ADVICE gratefully accepted.
I have loaded Norton Antivirus and ran Norton Power eraser..

Help.......please

++++++++++++++++++++++++++++++++++++++++++++++++++++
Direct X Diagnostic Tool printout [Current State]

------------------
System Information

------------------
Time of this report: 11/13/2016, 14:42:45
Machine name: SAMSUNG_7000
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
Language: English (Regional Setting: English)
System Manufacturer: SAMSUNG ELECTRONICS CO., LTD.
System Model: 700Z3A/700Z4A/700Z5A/700Z5B
BIOS: Phoenix SecureCore-Tiano(tm) NB Version 2.1 15FD
Processor: Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 8192MB RAM
Available OS Memory: 8106MB RAM
Page File: 2504MB used, 13705MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Standard VGA Graphics Adapter
Manufacturer: (Standard display types)
Chip type: Intel(R)Sandybridge Mobile Graphics Chipset Accelerated VGA BIOS
DAC type: 8 bit
Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_C0B3144D&REV_09
Display Memory: n/a
Dedicated Memory: n/a
Shared Memory: n/a
Current Mode: 1024 x 768 (32 bit) (1Hz)
Monitor Name: Generic PnP Monitor
Monitor Model:
Monitor Id:
Native Mode:
Output Type:
Driver Name: vga
Driver File Version: 6.01.7600.16385 (English)
Driver Version: 6.1.7600.16385
DDI Version: unknown
Driver Model: unknown
Driver Attributes: Final Retail
Driver Date/Size: 7/13/2009 23:38:47, 15360 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4256-11CF-FC37-03FDA7C2CB35}
Vendor ID: 0x8086
Device ID: 0x0116
SubSys ID: 0xC0B3144D
Revision ID: 0x0009
Driver Strong Name: Unknown
Rank Of Driver: Unknown
Video Accel:
Deinterlace Caps: n/a
D3D9 Overlay: n/a
DXVA-HD: n/a
DDraw Status: Not Available
D3D Status: Not Available
AGP Status: Not Available

-------------
Sound Devices
-------------
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_144DC0B3&REV_1002
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/21/2010 03:23:47, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Speakers (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_144DC0B3&REV_1002
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/21/2010 03:23:47, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (High Definition Audio Device)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/21/2010 03:23:47, 350208 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Microphone (High Definition Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/21/2010 03:23:47, 350208 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1C26
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ HID Keyboard Device
| Vendor/Product ID: 0x045E, 0x0745
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
|
+ HID-compliant mouse
| Vendor/Product ID: 0x045E, 0x0745
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 213.9 GB
Total Space: 276.5 GB
File System: NTFS
Model: Hitachi HTS727575A9E364 ATA Device

Drive: D:
Free Space: 65.3 GB
Total Space: 414.1 GB
File System: NTFS
Model: Hitachi HTS727575A9E364 ATA Device

Drive: E:
Model: MATSHITA DVD-RAM UJ8A7AS ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_C0B3144D&REV_04\3&11583659&0&D8
Driver: n/a

Name: ASMedia XHCI Controller
Device ID: PCI\VEN_1B21&DEV_1042&SUBSYS_C0B3144D&REV_00\4&E2A582F&0&00E4
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 5 - 1C18
Device ID: PCI\VEN_8086&DEV_1C18&SUBSYS_C0B3144D&REV_B4\3&11583659&0&E4
Driver: n/a

Name: Broadcom 802.11n Network Adapter
Device ID: PCI\VEN_14E4&DEV_4357&SUBSYS_7181144F&REV_01\4&1CFC789A&0&00E0
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_C0B3144D&REV_B4\3&11583659&0&E3
Driver: n/a

Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_C0B3144D&REV_06\4&16D0831&0&00E3
Driver: n/a

Name: Intel(R) HM65 Express Chipset Family LPC Interface Controller - 1C49
Device ID: PCI\VEN_8086&DEV_1C49&SUBSYS_C0B3144D&REV_04\3&11583659&0&F8
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_C0B3144D&REV_B4\3&11583659&0&E0
Driver: n/a

Name: Standard VGA Graphics Adapter
Device ID: PCI\VEN_1002&DEV_6741&SUBSYS_C0B3144D&REV_00\4&35D5CDB7&0&0008
Driver: n/a

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_C0B3144D&REV_04\3&11583659&0&B0
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family 6 Port SATA AHCI Controller - 1C03
Device ID: PCI\VEN_8086&DEV_1C03&SUBSYS_C0B3144D&REV_04\3&11583659&0&FA
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_C0B3144D&REV_04\3&11583659&0&D0
Driver: n/a

Name: Standard VGA Graphics Adapter
Device ID: PCI\VEN_8086&DEV_0116&SUBSYS_C0B3144D&REV_09\3&11583659&0&10
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_C0B3144D&REV_04\3&11583659&0&E8
Driver: n/a

Name: 2nd generation Intel(R) Core(TM) processor family DRAM Controller - 0104
Device ID: PCI\VEN_8086&DEV_0104&SUBSYS_C0B3144D&REV_09\3&11583659&0&00
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_C0B3144D&REV_04\3&11583659&0&FB
Driver: n/a

Name: 2nd generation Intel(R) Core(TM) processor family PCI Express Controller - 0101
Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_C0B3144D&REV_09\3&11583659&0&08
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17514
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17514
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17514
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17514
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17514
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17514
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17514
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17514
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17514
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17514
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17514
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17514
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514

Audio Capture Sources:
Microphone (High Definition Aud,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17514
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17514
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17514

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514

WDM Streaming Capture Devices:
HD Audio Mixed capture,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
WebCam SC-13HDL11431N,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
HD Audio Speaker,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
HD Audio Headphone/Speakers,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
WebCam SC-13HDL11431N,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17514
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17514
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17514
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17514
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17514

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7601.17514
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17514

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

=========================================================================

hope this helps you to help me..
Many Thanks RIck....





 

UK-Dipstick

Commendable
Nov 8, 2016
6
0
1,510


 

UK-Dipstick

Commendable
Nov 8, 2016
6
0
1,510


Hello Natsukage,

Thank you for your continued and kind support, I followed the link that you sent me above, the AMD site initially complained that I was re-directed via a cut and pasted link.. they seem to have changed the message now and sent me to ...

http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064

I have tried both:
Catalyst Software Suite: 15.7.1
Radeon Software Crimson Edition Beta: Crimson Edition 16.2.1 Beta

And neither driver sets work for me >

My problem seems to be that my system does not recognise the graphics hardware (i mean at one stage) I can see :
AMD Radeon HD 6750M and
Intel(R) HD Graphics Family drivers

loading into the device manager and then they evaporate and try to revert back to Std VGA
My current device manager state is :

Display adopters:
1x This device is working properly.
1x This device cannot start. (Code 10)

everything else seems OK and working..
********************************************

as stated before I have Norton A/V loaded and working
however I wanted to rule out any MALWARE
so I downloaded and run :
MIcrosoft : Windows-KB890830-x64-V5.42

this has ran a quick scan on system files and found no issues
However:
this has ran but failed to complete 3x on a full system scan and seems to spend hours and hours scanning ... and reports 2 infections... but the PC switches it self off before completion and does not offer a report or listing of the said infections ! ..

***************************************************************************
I've also started looking at the [ntbtlog.txt] BOOT logs and noticed that I had loads and loads of driver loaded than not loaded.. I also noticed in the MSCONFIG (system configuration) that the Boot advanced section allows options for number of processors:
I found this set at 1x and I have changed this to 4x

this has made a monument difference to the boot log with only 3x system files now reported as loaded than reverting to Not loaded:

in summary they are:
Loaded driver \SystemRoot\System32\DRIVERS\srvnet.sys
Loaded driver \SystemRoot\System32\drivers\tcpipreg.sys
Loaded driver \SystemRoot\System32\DRIVERS\srv2.sys
Loaded driver \SystemRoot\System32\DRIVERS\srv.sys
Did not load driver \SystemRoot\System32\DRIVERS\srv.sys
Loaded driver \SystemRoot\system32\DRIVERS\tunnel.sys
Did not load driver \SystemRoot\system32\drivers\NSx64\1608000.032\SRTSPX64.SYS


Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS


**************************************************************************************************
**************************************************************************************************

LATEST BOOT LOG AS FOLLOWS

Service Pack 111 20 2016 17:02:33.125
Loaded driver \SystemRoot\system32\ntoskrnl.exe
Loaded driver \SystemRoot\system32\hal.dll
Loaded driver \SystemRoot\system32\kdcom.dll
Loaded driver \SystemRoot\system32\mcupdate_GenuineIntel.dll
Loaded driver \SystemRoot\system32\PSHED.dll
Loaded driver \SystemRoot\system32\CLFS.SYS
Loaded driver \SystemRoot\system32\CI.dll
Loaded driver \SystemRoot\system32\drivers\Wdf01000.sys
Loaded driver \SystemRoot\system32\drivers\WDFLDR.SYS
Loaded driver \SystemRoot\system32\drivers\ACPI.sys
Loaded driver \SystemRoot\system32\drivers\WMILIB.SYS
Loaded driver \SystemRoot\system32\drivers\msisadrv.sys
Loaded driver \SystemRoot\system32\drivers\pci.sys
Loaded driver \SystemRoot\system32\drivers\vdrvroot.sys
Loaded driver \SystemRoot\System32\drivers\partmgr.sys
Loaded driver \SystemRoot\system32\DRIVERS\compbatt.sys
Loaded driver \SystemRoot\system32\DRIVERS\BATTC.SYS
Loaded driver \SystemRoot\system32\drivers\volmgr.sys
Loaded driver \SystemRoot\System32\drivers\volmgrx.sys
Loaded driver \SystemRoot\System32\drivers\mountmgr.sys
Loaded driver \SystemRoot\system32\drivers\atapi.sys
Loaded driver \SystemRoot\system32\drivers\ataport.SYS
Loaded driver \SystemRoot\system32\drivers\msahci.sys
Loaded driver \SystemRoot\system32\drivers\PCIIDEX.SYS
Loaded driver \SystemRoot\system32\drivers\amdxata.sys
Loaded driver \SystemRoot\system32\drivers\fltmgr.sys
Loaded driver \SystemRoot\system32\drivers\fileinfo.sys
Loaded driver \SystemRoot\System32\Drivers\Ntfs.sys
Loaded driver \SystemRoot\System32\Drivers\msrpc.sys
Loaded driver \SystemRoot\System32\Drivers\ksecdd.sys
Loaded driver \SystemRoot\System32\Drivers\cng.sys
Loaded driver \SystemRoot\System32\drivers\pcw.sys
Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.sys
Loaded driver \SystemRoot\system32\drivers\ndis.sys
Loaded driver \SystemRoot\system32\drivers\NETIO.SYS
Loaded driver \SystemRoot\System32\Drivers\ksecpkg.sys
Loaded driver \SystemRoot\System32\drivers\tcpip.sys
Loaded driver \SystemRoot\System32\drivers\fwpkclnt.sys
Loaded driver \SystemRoot\system32\drivers\volsnap.sys
Loaded driver \SystemRoot\system32\drivers\NSx64\1608010.00E\SYMEFASI64.SYS
Loaded driver \SystemRoot\System32\Drivers\spldr.sys
Loaded driver \SystemRoot\System32\drivers\rdyboost.sys
Loaded driver \SystemRoot\System32\Drivers\mup.sys
Loaded driver \SystemRoot\System32\drivers\hwpolicy.sys
Loaded driver \SystemRoot\System32\DRIVERS\fvevol.sys
Loaded driver \SystemRoot\system32\drivers\disk.sys
Loaded driver \SystemRoot\system32\drivers\CLASSPNP.SYS
Loaded driver \SystemRoot\system32\DRIVERS\cdrom.sys
Loaded driver \SystemRoot\system32\drivers\NSx64\1608010.00E\ccSetx64.sys
Loaded driver \??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
Loaded driver \SystemRoot\system32\drivers\NSx64\1608010.00E\Ironx64.SYS
Loaded driver \SystemRoot\System32\Drivers\Null.SYS
Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
Loaded driver \SystemRoot\System32\drivers\vga.sys
Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys
Loaded driver \SystemRoot\system32\drivers\rdpencdd.sys
Loaded driver \SystemRoot\system32\drivers\rdprefmp.sys
Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS
Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
Loaded driver \SystemRoot\system32\DRIVERS\tdx.sys
Loaded driver \SystemRoot\system32\drivers\afd.sys
Loaded driver \SystemRoot\System32\DRIVERS\netbt.sys
Loaded driver \SystemRoot\system32\DRIVERS\wfplwf.sys
Loaded driver \SystemRoot\system32\DRIVERS\pacer.sys
Loaded driver \SystemRoot\system32\DRIVERS\vwififlt.sys
Loaded driver \SystemRoot\system32\DRIVERS\netbios.sys
Loaded driver \SystemRoot\system32\DRIVERS\wanarp.sys
Loaded driver \SystemRoot\system32\DRIVERS\termdd.sys
Loaded driver \SystemRoot\System32\Drivers\NSx64\1608010.00E\SYMNETS.SYS
Loaded driver \SystemRoot\system32\drivers\NSx64\1608010.00E\SRTSPX64.SYS
Loaded driver \SystemRoot\system32\DRIVERS\rdbss.sys
Loaded driver \SystemRoot\system32\drivers\nsiproxy.sys
Loaded driver \SystemRoot\system32\DRIVERS\mssmbios.sys
Loaded driver \??\C:\Program Files (x86)\Norton Security\NortonData\22.8.0.50\Definitions\IPSDefs\20161118.001\IDSvia64.sys
Loaded driver \??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
Loaded driver \??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys
Loaded driver \SystemRoot\System32\drivers\discache.sys
Loaded driver \SystemRoot\System32\Drivers\dfsc.sys
Loaded driver \SystemRoot\system32\DRIVERS\blbdrive.sys
Loaded driver \??\C:\Program Files (x86)\Norton Security\NortonData\22.8.0.50\Definitions\BASHDefs\20161117.001\BHDrvx64.sys
Loaded driver \SystemRoot\system32\DRIVERS\tunnel.sys
Loaded driver \SystemRoot\system32\DRIVERS\vgapnp.sys
Loaded driver \SystemRoot\system32\DRIVERS\HECIx64.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbehci.sys
Loaded driver \SystemRoot\system32\DRIVERS\HDAudBus.sys
Loaded driver \SystemRoot\system32\DRIVERS\bcmwl664.sys
Loaded driver \SystemRoot\system32\DRIVERS\vwifibus.sys
Loaded driver \SystemRoot\system32\DRIVERS\Rt64win7.sys
Loaded driver \SystemRoot\system32\DRIVERS\asmtxhci.sys
Loaded driver \SystemRoot\system32\DRIVERS\CmBatt.sys
Loaded driver \SystemRoot\system32\DRIVERS\acpials.sys
Loaded driver \SystemRoot\system32\DRIVERS\i8042prt.sys
Loaded driver \SystemRoot\system32\DRIVERS\kbdclass.sys
Loaded driver \SystemRoot\system32\DRIVERS\mouclass.sys
Loaded driver \SystemRoot\system32\DRIVERS\wmiacpi.sys
Loaded driver \SystemRoot\system32\DRIVERS\intelppm.sys
Loaded driver \SystemRoot\system32\DRIVERS\AMPPAL.sys
Loaded driver \SystemRoot\system32\DRIVERS\CompositeBus.sys
Loaded driver \SystemRoot\system32\DRIVERS\AgileVpn.sys
Loaded driver \SystemRoot\system32\DRIVERS\rasl2tp.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndistapi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndiswan.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspppoe.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspptp.sys
Loaded driver \SystemRoot\system32\DRIVERS\rassstp.sys
Loaded driver \SystemRoot\system32\DRIVERS\swenum.sys
Loaded driver \SystemRoot\system32\DRIVERS\umbus.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbhub.sys
Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Loaded driver \SystemRoot\system32\drivers\HdAudio.sys
Loaded driver \SystemRoot\system32\drivers\ksthunk.sys
Loaded driver \SystemRoot\system32\DRIVERS\IntcDAud.sys
Loaded driver \SystemRoot\system32\DRIVERS\asmthub3.sys
Loaded driver \SystemRoot\system32\DRIVERS\monitor.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbccgp.sys
Loaded driver \SystemRoot\system32\DRIVERS\udfs.sys
Loaded driver \SystemRoot\System32\Drivers\usbvideo.sys
Loaded driver \SystemRoot\System32\Drivers\BTHUSB.sys
Loaded driver \SystemRoot\system32\DRIVERS\hidusb.sys
Loaded driver \SystemRoot\system32\DRIVERS\kbdhid.sys
Loaded driver \SystemRoot\system32\DRIVERS\mouhid.sys
Loaded driver \SystemRoot\system32\drivers\luafv.sys
Loaded driver \SystemRoot\system32\drivers\WudfPf.sys
Loaded driver \SystemRoot\system32\DRIVERS\rfcomm.sys
Loaded driver \SystemRoot\system32\DRIVERS\BthEnum.sys
Loaded driver \SystemRoot\system32\DRIVERS\bthpan.sys
Loaded driver \SystemRoot\system32\DRIVERS\acpials.sys
Loaded driver \SystemRoot\system32\DRIVERS\WUDFRd.sys
Loaded driver \SystemRoot\system32\DRIVERS\lltdio.sys
Loaded driver \SystemRoot\system32\DRIVERS\nwifi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndisuio.sys
Loaded driver \SystemRoot\system32\DRIVERS\rspndr.sys
Loaded driver \SystemRoot\system32\DRIVERS\vwifimp.sys
Loaded driver \SystemRoot\system32\drivers\HTTP.sys
Loaded driver \SystemRoot\system32\DRIVERS\bowser.sys
Loaded driver \SystemRoot\System32\drivers\mpsdrv.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb10.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb20.sys
Loaded driver \SystemRoot\system32\drivers\peauth.sys
Loaded driver \SystemRoot\System32\Drivers\secdrv.SYS
Loaded driver \SystemRoot\System32\DRIVERS\srvnet.sys
Loaded driver \SystemRoot\System32\drivers\tcpipreg.sys
Loaded driver \SystemRoot\System32\DRIVERS\srv2.sys
Loaded driver \SystemRoot\System32\DRIVERS\srv.sys
Did not load driver \SystemRoot\System32\DRIVERS\srv.sys
Loaded driver \SystemRoot\system32\DRIVERS\tunnel.sys
Did not load driver \SystemRoot\system32\drivers\NSx64\1608010.00E\SRTSPX64.SYS
Loaded driver \SystemRoot\System32\Drivers\NSx64\1608010.00E\SRTSP64.SYS



**************************************************************************************************
**************************************************************************************************

I know I seem to have gone off on a tangent but nothing as yet ? is allowing me to get my graphic adaptors recognised by the system and working as they should.. even the std.vga has error code [This device cannot start. (Code 10)]

I really do appreciate .. all your kind help and the valable time you spend trying to resolve this ..

Regards rick


 

UK-Dipstick

Commendable
Nov 8, 2016
6
0
1,510


Hi, Again thanks for all your help,

Before I tried your solution I downloaded and tried a program called Driver Easy v.5.1.4
It's a Similar type of program to the Samsung Update Program. (however) it only searches out the drivers and not all the misc bundled software like Norton A.V. ,Samsung Kies and others..

It highlighted 28x drivers that was available for update.
the thing is apart from the AMD Display drivers none of these where flagged up when I used the latest version of - Samsung update

So from here I recreated a restore point and updated 26x drivers 1 by 1 and rebooted as or when required..
some of these drivers where USB roots/HUBS and Intel Sandy Bridge chip-set

I then used the DDU which I already had on board and have used previously
I left the Intel(R) HD GRAPHICS 3000 TILL 2nd from last
this loaded as all other the drivers did (seamlessly) the computer behaved as expected right up to this point.



the DRIVER EASY PROGRAM WAS OFFERING ME
AMD Radeon 6600m and 6700M series as the driver update dated 2015-08-03
driver version 15.200.1062.1004

as everything thus far was seamless and multiple other drivers that could be beneficial like chip-set and stuff had now been updated I gave driver 28 a try..

it seemed to start off updating OK then the bar graphic stopped mid point the the computer locked up completely I waited a good while to see if it would complete but had no joy..
via Ctrl/Alt/Del I used the task manager to end the process..
tried a 2nd time and got same results...

done a system Restore and checked that everything was or seemed to be, resorted back to 27x drivers updated (incl) the Intel(R) HD GRAPHICS 3000

FROM I unpacked and tried the driver set you kindly sent me
VGA_AMD_8.951.9.3000
used the DDU to clean the AMD drivers then rebooted
and attempted via it's own setup to load the drivers
every thing seemed to be installing ok, I even got AMD Radeon 6750m showing in the device manager alongside the Intel(R) HD GRAPHICS 3000

than the reboot message arrived which i followed and then the computer failed to boot-up
leaving me with a black screen and curser in the top left hand corner it just sat there blank with no hard-disk activity !

eventually I hit the power button to re-boot and got the message
windows failed to start retry normal start-up or recovery ?

I tried normal and the computer again failed to boot-up
leaving me with a black screen and curser in the top left hand corner it just sat there blank with no hard-disk activity !

had to choose restore to get back in to windows...
however the restore point seemed to take me right back to needing 27x drivers to be updated
rather than just the AMD display drivers ?

so be honest I needed a break from this and just took a couple of day away from it
Im now back to only needing the AMD Radeon driver update..
I still seem to have the Catalyst Control Centre
but it says CCC can not be started there are currently no settings that can be configured using CCC

I am pretty disappointed because i seem so close to resolving each and every time..

F.Y.I. I have not tried updating with the Norton Anti.V switched off and wonder if that would help ?
and with the Intel(R) HD GRAPHICS 3000 I can now get a screen resolution of 1600 x 900
this is the 1st time since trying to resolve this driver issue that its offered anything above 1280 x 720

another observation:
under the computer properties tab there is a windows experience Index scaled 1.0 - 7.9
the sections listing
Graphics (desktop performance for windows Aero) has now raised from 1.0 up to 5.9
Gaming graphics (3D business &gaming graphics performance ) has now raised from 1.0 up to 5.9

so some definite improvements have been gained by using this driver easy program ..

Current device manager stat
Display adopters
Intel(R) HD GRAPHICS 3000 (OK) drv.date 26/05/2015 drv. ver. 9.17.10.4229
Standard VGA Graphics Adaptor (This device cannot start. (Code 10)) drv date 21/06/2006 ver. 6.1.7600.16385

Kind Regards
Rick...