Solved! Samsung S24B300 audio suddenly quit working

Dec 15, 2018
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I had an issue with Windows update and thru help from Microsoft I had to do a system restore to get computer running again. Now my external speakers, that I have used for many years, do not work, I hooked up new external speakers, but still have the red X next to the speaker icon on task bar. When I went into devices, it does not show any speakers listed. When I unplug the speakers from the computer, I could hear a sound, so it appears to be something with my monitor not talking to my computer telling it that speakers have been added. I have worked on this for a couple of days. How do I add the external speakers, if that is what I need to do to get external speakers working???
 

Ralston18

Dignified
Moderator
In Device Manager > View ensure that "Show hidden devices" is enabled.

Next download, reinstall, and reconfigure the applicable audio device drivers via the manufacturer's website.

Samsung:

https://www.samsung.com/levant/support/downloadcenter/


 

Ralston18

Dignified
Moderator
In Device Manager > View ensure that "Show hidden devices" is enabled.

Next download, reinstall, and reconfigure the applicable audio device drivers via the manufacturer's website.

Samsung:

https://www.samsung.com/levant/support/downloadcenter/


 
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