Question Samsung Smart TV keeps rebooting after showing bettery empty image

Dec 15, 2020
2
0
10
0
I have a 65 inch Samsung smart tv model UN65H6300. It had been working correctly up to this point. But suddenly I started to see the attached image on my tv appearing to indicate that a battery was empty and then it shuts down and tries to restart again. I had connected to my wifi for the first time the same day and it connected ok. But a little bit later it started acting the way I just described.
I did try unplugging the tv and restarting it, but there was no change. I also did try to start the tv in service mode in order to try to factory reset it. It does show the menu, but I can't control the service menu and it just restarts after a few seconds. And I also did try opening it up recently to disconnect the wifi module, but it still is acting the same way.
I would like to know what this image is really indicating in the tv and if anyone has seen this before.

 
Dec 15, 2020
2
0
10
0
Does this energy gauge being at zero the major indicator as to why it won't start properly? I reached out to Samsung support and they indicated that it could be a bad fuse that is causing this. Is this a possibility or would this empty gauge indicate something else?
 
Thread starter Similar threads Forum Replies Date
M TVs 1
D TVs 0
uzxi TVs 0
C TVs 1
L TVs 5
A TVs 0
William MKA TVs 0
J TVs 1
lbmfilipe TVs 0
T TVs 5
N TVs 5
C TVs 1
Orisu TVs 4
ProX TVs 1
S TVs 0
lgdono TVs 1
C TVs 1
George1971 TVs 1
B TVs 1
F TVs 2

ASK THE COMMUNITY