Question Samsung UE43RU7172 "Start Playback:INT" random loop key pressing

[obieq]

Hello
Tv is stuck in some kind of loop, displays "start playback: INT" red text on the white background left right corner.
Randomly pressing keys left,right, vol up, vol down etc. No idea how to stop this (tried Factory Reset, and power off + unplug cable for 15 minutes doesn't help)

Maybe any option in service menu ?

 

[Jacques X]

Yeah IAM too suffering from the same problem
AND THE SOLUTION IS
keep your TV on and don't press any key on remote a red; blue; green screen will be seen one by one with the audio in the background now press the button on your TV (not on remote) and that's it no interruptions (I'm using QA49Q60RAKXXL)