How long ago did you place your incident?If the panel, destroy tv and either replace or refund. However, first available appointment was over a week out.
Same thing they are sending a technician out on the 21stThey scheduled a service repair guy to come to the house. Originally was told they would send me new firmware, but when I called back said it requires a technician. Then received email stating that if it is the panel that they will field destroy the television. Any luck from your end?
Call sharp. They are sending a technician out next week.Same thing happening to mine after update. Anyone ever get theirs taken care of? This is crazy!