Sharp TV dead after remote control broke

[wellington.pham]

Hi,
I have a new Sharp TV, after the remote control fell on the floor broken, the TV didn't work even
the power on/off button on the side to the tv didn't work.

 

[hang-the-9]

That seems a bit odd, try unplugging the TV for about an hour and see if it turns on after that.

So it stopped working soon as the remote broke? As in the same minute?

 

[wellington.pham]

Yes, I was puzzled as well; the remote control, as I know, has nothing to do with the TV, but as I broke the remote control, the TV stopped working; the manual on/off button didn't work. As I unplugged the power for many hours and push the power button, initially, we see the green light, but it quickly turned to red and that's it, nothing happens.

 

[hang-the-9]

Contact Sharp support then, new TV should be in warranty.