Slow Internet After Reinstalling OS

scottbecker17

Estimable
Jan 19, 2015
3
0
4,510
After getting very slow internet speed I reinstalled Windows 7 thinking it would solve any virus issues or other problems. Now the speed is exactly the same as before the reinstall. I am running wirelessly and the other laptop is running fine. Any ideas on what the problem could be?
 

vegettonox

Distinguished
Oct 11, 2006
33
0
18,590
Did this just suddenly happen or has the machine always had slow wireless speed in the location you have it at? Have you changed anything such as moving the router, changing the router, or moving the system to a different location?

 

leo2kp

Distinguished
Oct 9, 2006
126
0
18,640
Did it ever run fast? What is the speed and quality of your connection? You can find that in the wireless device Status (54mb, 124mb, etc). You can also do a continuous ping (ping -t IP address) against your Default Gateway (ipconfig) and see if you're getting dropped packets or very high latency to your access point. Does the laptop support Wireless N? 2.4 or 5GHz, or both? How about the other laptop, what does it support?