My internet when I first got my new computer was 433mbs as indicated by the Ookla Speedtest.
Less than even a week later my internet speed dropped to only 100mbps. 2 more weeks later and the internet speed tests indicated I only have 35mbs. The wifi status window for my Qualcomm Adapter still however shows 433.3mbs even though I'm not getting nearly that much speed.
I'm currently paying Comcast for a 1gbs speed but am not getting nearly that much. I know that I am connected via wifi so I'm not going to get exactly 1gbs but I should be at least getting the 433mbs I was getting when I first tested the speed of the internet on this computer.
I've done a complete virus scan by Avast and found nothing. I have already factory reset this computer to try to solve this issue using the Dell Support App on startup but to no avail. I have no idea what to do next to try and fix this issue.
Less than even a week later my internet speed dropped to only 100mbps. 2 more weeks later and the internet speed tests indicated I only have 35mbs. The wifi status window for my Qualcomm Adapter still however shows 433.3mbs even though I'm not getting nearly that much speed.
I'm currently paying Comcast for a 1gbs speed but am not getting nearly that much. I know that I am connected via wifi so I'm not going to get exactly 1gbs but I should be at least getting the 433mbs I was getting when I first tested the speed of the internet on this computer.
I've done a complete virus scan by Avast and found nothing. I have already factory reset this computer to try to solve this issue using the Dell Support App on startup but to no avail. I have no idea what to do next to try and fix this issue.