Question [SOLVED] New Acer Aspire 5 - unable to upgrade Windows 10, from 1809 to 1903 or 1909

[ineuw]

My new Acer Aspire 5 - unable to update/upgrade Windows 10 Home from 1809 to 1903 or 1909 with any of Windows upgrade schemes. If I fresh install the generic Windows 10 1909 from a live USB, what problems am I looking at? I am less concerned with drivers than with the product registration.

 

[helpstar]

What exactly is happening when trying to update?

If windows 10 was pre installed and activated, you won´t have problems with a clean install.

From which windows version do you wanna update?

 

[ineuw]

@helpstar, thanks for the info and my apologies for forgetting to reply. The issue is solved as you mentioned, but in an interesting way. All of the traditional methods to upgrade failed. On the third try, the error number indicated that one of installed apps are not compatible with v1909. So, deleted and reformatted the C: drive, but left the two hidden system drives untouched. When rebooted, Microsoft appeared on screen and began to install v1909 automatically. I was pleasantly surprised, but still don't know which software caused the problem. Since I don't miss it, it's not important. Otherwise all other installed apps are working well.