Question some apps dont load probably

Dec 21, 2018
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so suddenly my twitter wont load any pics or profile icons or videos
google play downloading process is slow
google translate too and more apps but not all of them.
when i try to download a file using the browser i get the full speed and there is no problems at all
i tried to format my phone twice but that didnt work
i tried to use a VPN and i got shocked that apps loaded just fine
i dont know what is really happening
 
That is rather odd. Unless something on your device is being restricted when using the VPN.

Have you tried just restarting the device? (powering it off and back on) Should that not help, I would consider scanning it for viruses, malware, bad apps, etc. Sadly some apps will even install other ones that will then run in the background without you even noticing.
 
Apr 1, 2019
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That is rather odd. Unless something on your device is being restricted when using the VPN.

Have you tried just restarting the device? (powering it off and back on) Should that not help, I would consider scanning it for viruses, malware, bad apps, etc. Sadly some apps will even install other ones that will then run in the background without you even noticing.
Yes, the most important thing is that you should better transfer your data on samsung s9 to pc for backup. If the photos were deleted, you can get them back directly from backup files. It's easy and safe.
I would seriously check the device for virus, malware, and bad apps first. Should you find nothing, then you may want to seriously consider doing a "Hard Reset" on the phone. Obviously this isn't ideal as you will have to back up all personal files to another device or online account, and the apps will be removed, so you would have to get them again, however I see no other option, short of contacting the manufacturer. That I would only do if under warranty and if nothing else works. They in turn may well tell you to do the "Hard Reset" first. vidmate

This would remove any updates and restore the phone to its original state when you got it. In the future, I would really suggest not OKing any updates or changes that just show on your screen. In the case of a system update, I would close the option that shows up and go directly into the phone's "Settings" to make sure it in fact a legit update.

Also, sadly, sometimes they remove options when an update is made.

NOTE: Doing this will clear 'all' the data on your phone, so it is suggested you not choose this option unless you have to, or aren't worried about losing anything on the device.

Be sure you back up any data you want to keep, to a computer or cloud account, before doing the reset.


To "Hard Reset" the phone...

1. Make sure that the phone is actually powered off.

2. Remove your SD card, if there is one in the device.

3. Press the "Power" and the "Volume Up" buttons, together, until you see the start-up logo on the screen.

4. Once you can see the logo, release the buttons and allow the device to enter the "System Recovery Mode".

5. Next use "Volume Down" button to get to the "wipe data/factory reset" option.

6. When in recovery mode the "Volume Up" and "Volume Down" buttons are how to can navigate and highlight what option you need.

7. Once you have selected the "wipe data/factory reset", press the "Power" button to select that option.

8. On the following screen, repeatedly press the "Volume Down" button until the "Yes - delete all user data" option is what is selected.

9. Then press the "Power" button to hard reset the phone.

10. If you took your SD card out in step 2, when the device is up and running again, reinsert the SD card.
Exactly what I needed! You just saved me several hours. Thanks!
 

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