Some keys on my g7-1330dx hp laptop do not work sometimes

Dec 2, 2018
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Some keys on my g7-1330dx notebook pc wont work at times. Sometimes these work. They are ok while pressing and releasing. With remote keyboard all works well. Please advise.
 
NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. Then disconnect the external keyboard and try the following...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If an external keyboard works fine, then it could be the keys themselves that are the issue.

Additionally, if your device uses one, you may want to try updating the Synaptics Driver if the above doesn't help.

You may also want to check the device for malware, viruses, etc., which can interfere with normal operation.
 

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