I find this question asked a number of places, but I can't find a solution that works for me. I installed the USB driver for the Handycam, plugged the camera to the computer. The Handycam screen says "USB connecting", and that is the end of it. I can find the Handycam in Devices, but can't access anything to upload. I have tried every troubleshooting step that I can find so far with no luck. Any solutions found by anybody else that has asked about this previously Thank you!