Solved! Sony Replacement Remote

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chuck-r

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Sep 18, 2016
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The remote control that came with my Sony K80J TV was an RMF-TX520U (sorry about the numbers) It was not working properly and on the Sony Community I spelled out the problems. Sone said you need a "520P" and not a "520U".
What to do? I stopped by Best Buys and their response was predictable: it was in a sealed box so not our problem. So any suggestions on how to get Sony to send me the right remote?
Any advice would be appreciated.
 
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