Sony Vaio Freezing?

[JM75]

So here is my problem, I've had my Sony Vai VGN-FW55MF since 2010. I've used it for everything from gaming to browsing internet, no problems. Until about last year I would say - I started getting Blue Screen Of Death from video games, it would happen from any game even online based ones and it could be 10 minutes in to 10 hours in from happening. I've posted on this forum and everyone said it was from overheating. I bought compressed air and sprayed all the vents from dust. I reinstalled Windows and everything was great. I would get random freezes that would occur once or twice a day, basically the laptop would just freeze, the keyboard lights would turn off, and if there was any sound it would be lagging. Only way to solve it was to restart it manually. I didn't mind because this happened randomly once in awhile. Few days ago I had to reinstall windows because whenever I would start my laptop up it would show VAIO but then after that nothing. Now that I have new Windows, the computer is faster but the freezing is 10000x worse! It can happen from 30 seconds of turning computer on to 3 hours.

The things I've tried

- Registry Cleaners
- Virus Scanners
- Driver Genius Pro
- Deleting useless things from all hard drives


The computer does not feel hot when the freezes happen and I cannot hear the fan rumble or act up either when they happen.

Computer info

------------------
System Information
------------------
Time of this report: 4/22/2014, 15:33:51
Machine name: Jake-PC
Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130505-1534)
Language: English (Regional Setting: English)
System Manufacturer: Sony Corporation
System Model: VGN-FW55MF_B
BIOS: BIOS Date: 05/09/08 11:12:06 Ver: 08.00.10
Processor: Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz (2 CPUs), ~2.5GHz
Memory: 4096MB RAM
Available OS Memory: 3040MB RAM
Page File: 1780MB used, 4295MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Mobility Radeon HD 4650
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x9480)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9480&SUBSYS_9035104D&REV_00
Display Memory: 1769 MB
Dedicated Memory: 506 MB
Shared Memory: 1263 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: MS_0000
Native Mode: 1600 x 900(p) (59.999Hz)
Output Type: Internal
Driver Name: aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap
Driver File Version: 8.17.0010.1129 (English)
Driver Version: 8.970.100.1100
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/30/2013 06:19:50, 929736 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-D7C0-11CF-9477-3FB0BEC2C535}
Vendor ID: 0x1002
Device ID: 0x9480
SubSys ID: 0x9035104D
Revision ID: 0x0000
Driver Strong Name: oem91.inf:ATI.Mfg.NTx86.6.1:ati2mtag_M9x:8.970.100.1100ci\ven_1002&dev_9480
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speaker/HP (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0262&SUBSYS_104D2E00&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.6348 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 4/12/2011 20:08:26, 3469544 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

 

[propranolulz]

Sorry you're having trouble. I think we can lean towards a hardware issue at the moment, unless something happened with bios (and I think we should only resort to changing the bios after we've done a few basic things first). Here's what I would do (in order):

- Look at your windows event log around the times this has happened (should be able to search for past events going back pretty far) and see if there are any error messages. Let us know what you find.

- Run memtest86 to test your ram. You can download it here: http/memtest86.com/ You will need to burn it to a cd or format a bootable usb in order to use it. This test will let us know if any of your ram is faulty, which is a fairly common occurrence in machines as they age.

- Run prime95, found here http/www.majorgeeks.com/files/details/prime95.html (choose based on 32 or 64 based system) after you've begun openhardwaremonitor found here http/openhardwaremonitor.org/ and are looking at the CPU and motherboard temperatures (unlike other hardware/temp monitors this one is free and there is no bloatware, just the monitoring you want). Let us know what the idle temps are for the cpu cores and motherboard and then what the max temps are while running the prime 95 stress test that will run your cpu up to max. Let us know if you experience freezing or crashes as well, as this is also used to test system stability (should be stable unless you have overclocked or something is going wrong). Also, note the 3 volt, 5 volt, 12 volt readings, as this could indicate vrm or psu failure.

Let us know what you find! Good luck.

 

[JM75]

Hey Propranolulz! Thanks for some insight! So far I did the Prime95 test and monitored the temps. During the test literally everything was nearly at Max. temp, I passed every test though with Prime95. Here are the logs from the Temp

Hey Propranolulz! Thanks for some insight! So far I did the Prime95 test and monitored the temps. During the test literally everything was nearly at Max. temp, I passed every test though with Prime95. Here are the logs from the Temp

This is at normal temperature, which is 30 minutes of starting up.


Sensors

|
+- VAIO (/mainboard)
|
+- Intel Core 2 Duo P8700 (/intelcpu/0)
| +- Bus Speed : 265.935 265.935 265.935 (/intelcpu/0/clock/0)
| +- CPU Core #1 : 2526.39 1595.61 2659.35 (/intelcpu/0/clock/1)
| +- CPU Core #2 : 2526.39 1595.61 2526.39 (/intelcpu/0/clock/2)
| +- CPU Core #1 : 45 45 52 (/intelcpu/0/temperature/0)
| +- CPU Core #2 : 47 46 51 (/intelcpu/0/temperature/1)
| +- CPU Total : 4.61539 0.769231 61.1111 (/intelcpu/0/load/0)
| +- CPU Core #1 : 3.07692 0 100 (/intelcpu/0/load/1)
| +- CPU Core #2 : 6.15385 0 29.2308 (/intelcpu/0/load/2)
|
+- Generic Memory (/ram)
| +- Memory : 30.7891 30.7891 45.2724 (/ram/load/0)
| +- Used Memory : 0.913757 0.913757 1.34359 (/ram/data/0)
| +- Available Memory : 2.05404 1.6242 2.05404 (/ram/data/1)
|
+- ATI Mobility Radeon HD 4650 (/atigpu/0)
| +- GPU Core : 1 1 1 (/atigpu/0/voltage/0)
| +- GPU Core : 450 450 450 (/atigpu/0/clock/0)
| +- GPU Memory : 600 600 600 (/atigpu/0/clock/1)
| +- GPU Core : 0 0 8 (/atigpu/0/load/0)
|
+- TOSHIBA MK5055GSX (/hdd/0)
| +- Temperature : 40 40 40 (/hdd/0/temperature/0)
| +- Used Space : 70.0995 70.0931 70.0995 (/hdd/0/load/0)

--------------------------------------------------------------------------------

Parameters

|
+- VAIO (/mainboard)
|
+- Intel Core 2 Duo P8700 (/intelcpu/0)
| |
| +- CPU Core #1 (/intelcpu/0/temperature/0)
| | +- TjMax [°C] : 100 : 100
| | +- TSlope [°C] : 1 : 1
| |
| +- CPU Core #2 (/intelcpu/0/temperature/1)
| | +- TjMax [°C] : 100 : 100
| | +- TSlope [°C] : 1 : 1
|
+- Generic Memory (/ram)
|
+- ATI Mobility Radeon HD 4650 (/atigpu/0)
|
+- TOSHIBA MK5055GSX (/hdd/0)
| |
| +- Temperature (/hdd/0/temperature/0)
| | +- Offset [°C] : 0 : 0

--------------------------------------------------------------------------------

Mainboard

SMBIOS Version: 2.4

BIOS Vendor: American Megatrends Inc.
BIOS Version: R4060Y0

System Manufacturer: Sony Corporation
System Name: VGN-FW55MF_B
System Version: C602C9NF

Mainboard Manufacturer: Sony Corporation
Mainboard Name: VAIO
Mainboard Version: N/A

Processor Manufacturer: GenuineIntel
Processor Version: Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz
Processor Core Count: 0
Processor Core Enabled: 0
Processor Thread Count: 0
Processor External Clock: 266 Mhz

Memory Device [0] Manufacturer:
Memory Device [0] Part Number:
Memory Device [0] Device Locator: SODIMM1
Memory Device [0] Bank Locator: Bank 0
Memory Device [0] Speed: 0 MHz

Memory Device [1] Manufacturer:
Memory Device [1] Part Number:
Memory Device [1] Device Locator: SODIMM2
Memory Device [1] Bank Locator: Bank 1
Memory Device [1] Speed: 0 MHz

SMBIOS Table
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--------------------------------------------------------------------------------

CPUID

Processor 0

Processor Vendor: Intel
Processor Brand: Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz
Family: 0x6
Model: 0x17
Stepping: 0xA

CPUID Return Values

CPU Thread: 0
APIC ID: 0
Processor ID: 0
Core ID: 0
Thread ID: 0

Function EAX EBX ECX EDX
00000000 0000000D 756E6547 6C65746E 49656E69
00000001 0001067A 00020800 0C08E3FD BFEBFBFF
00000002 05B0B101 005657F0 00000000 2CB43048
00000003 00000000 00000000 00000000 00000000
00000004 04000121 01C0003F 0000003F 00000001
00000005 00000040 00000040 00000003 03122220
00000006 00000003 00000002 00000003 00000000
00000007 00000000 00000000 00000000 00000000
00000008 00000400 00000000 00000000 00000000
00000009 00000000 00000000 00000000 00000000
0000000A 07280202 00000000 00000000 00000503
0000000B 00000000 00000000 00000000 00000000
0000000C 00000000 00000000 00000000 00000000
0000000D 00000003 00000240 00000240 00000000
80000000 80000008 00000000 00000000 00000000
80000001 00000000 00000000 00000001 20100000
80000002 65746E49 2952286C 726F4320 4D542865
80000003 44203229 43206F75 20205550 50202020
80000004 30303738 20402020 33352E32 007A4847
80000005 00000000 00000000 00000000 00000000
80000006 00000000 00000000 0C006040 00000000
80000007 00000000 00000000 00000000 00000000
80000008 00003024 00000000 00000000 00000000

CPU Thread: 1
APIC ID: 1
Processor ID: 0
Core ID: 1
Thread ID: 0

Function EAX EBX ECX EDX
00000000 0000000D 756E6547 6C65746E 49656E69
00000001 0001067A 01020800 0C08E3FD BFEBFBFF
00000002 05B0B101 005657F0 00000000 2CB43048
00000003 00000000 00000000 00000000 00000000
00000004 04000121 01C0003F 0000003F 00000001
00000005 00000040 00000040 00000003 03122220
00000006 00000003 00000002 00000003 00000000
00000007 00000000 00000000 00000000 00000000
00000008 00000400 00000000 00000000 00000000
00000009 00000000 00000000 00000000 00000000
0000000A 07280202 00000000 00000000 00000503
0000000B 00000000 00000000 00000000 00000000
0000000C 00000000 00000000 00000000 00000000
0000000D 00000003 00000240 00000240 00000000
80000000 80000008 00000000 00000000 00000000
80000001 00000000 00000000 00000001 20100000
80000002 65746E49 2952286C 726F4320 4D542865
80000003 44203229 43206F75 20205550 50202020
80000004 30303738 20402020 33352E32 007A4847
80000005 00000000 00000000 00000000 00000000
80000006 00000000 00000000 0C006040 00000000
80000007 00000000 00000000 00000000 00000000
80000008 00003024 00000000 00000000 00000000

--------------------------------------------------------------------------------

Intel CPU

Name: Intel Core 2 Duo P8700
Number of Cores: 2
Threads per Core: 1
Timer Frequency: 2.467236 MHz
Time Stamp Counter: Not Invariant
Estimated Time Stamp Counter Frequency: 2526.38 MHz
Estimated Time Stamp Counter Frequency Error: 0.4096 Mhz
Time Stamp Counter Frequency: 2526.38 MHz

MSR Core #1

MSR EDX EAX
000000CE 80170A2B 4345060D
00000198 06170A2B 06000A2B
0000019C 00000000 88350008
000001A2 00000000 00000000

MSR Core #2

MSR EDX EAX
000000CE 80170A2B 4345060D
00000198 06170A2B 06000A2B
0000019C 00000000 88340008
000001A2 00000000 00000000

Microarchitecture: Core
Time Stamp Counter Multiplier: 9.5

--------------------------------------------------------------------------------

AMD Display Library

Status: OK

Number of adapters: 2

AdapterIndex: 0
isActive: 1
AdapterName: ATI Mobility Radeon HD 4650
UDID: PCI_VEN_1002&DEV_9480&SUBSYS_9035104D&REV_00_4&3026B437&0&0008A
Present: 1
VendorID: 0x1002
BusNumber: 1
DeviceNumber: 0
FunctionNumber: 0
AdapterID: 0x88656F00

AdapterIndex: 1
isActive: 0
AdapterName: ATI Mobility Radeon HD 4650
UDID: PCI_VEN_1002&DEV_9480&SUBSYS_9035104D&REV_00_4&3026B437&0&0008&02A
Present: 1
VendorID: 0x1002
BusNumber: 1
DeviceNumber: 0
FunctionNumber: 0
AdapterID: 0x88656F00

--------------------------------------------------------------------------------

GenericHarddisk

Drive name: TOSHIBA MK5055GSX
Firmware version: FG001A

ID Description Raw Value Worst Value Thres Physical
01 Read Error Rate 000000000000 100 100 50 -
02 Throughput Performance 000000000000 100 100 50 -
03 Spin-Up Time 400600000000 100 100 1 -
04 Start/Stop Count C70E00000000 100 100 0 3783
05 Reallocated Sectors Count 590000000000 100 100 50 -
07 Seek Error Rate 000000000000 100 100 50 -
08 Seek Time Performance 000000000000 100 100 50 -
09 Power-On Hours (POH) 8A4A00000000 53 53 0 19082
0A Spin Retry Count 000000000000 100 175 30 -
0C Power Cycle Count 840E00000000 100 100 0 3716
BF G-sense Error Rate 891800000000 100 100 0 -
C0 Emergency Retract Cycle Count A10300000000 99 99 0 -
C1 Load Cycle Count C28900000000 97 97 0 -
C2 Temperature 28000E003400 100 100 0 40
C4 Reallocation Event Count 140000000000 100 100 0 -
C5 Current Pending Sector Count 370000000000 100 100 0 -
C6 Uncorrectable Sector Count 000000000000 100 100 0 -
C7 UltraDMA CRC Error Count 000000000000 200 200 0 -
DC Disk Shift 2A0000000000 100 100 0 -
DE Loaded Hours B43200000000 68 68 0 -
DF Load/Unload Retry Count 000000000000 100 100 0 -
E0 Load Friction 000000000000 100 100 0 -
E2 Load 'In'-time 090100000000 100 100 0 -
F0 Head Flying Hours 000000000000 100 100 1 -

Logical drive name: C:\
Format: NTFS
Total size: 104752738304
Total free space: 66299555840

Logical drive name: D:\
Format: NTFS
Total size: 199229435904
Total free space: 51416494080

Logical drive name: E:\
Format: NTFS
Total size: 196018696192
Total free space: 31787421696





-------------------


This is the temperatures during the test


Open Hardware Monitor Report

--------------------------------------------------------------------------------

Version: 0.6.0.0

--------------------------------------------------------------------------------

Common Language Runtime: 2.0.50727.5472
Operating System: Microsoft Windows NT 6.1.7601 Service Pack 1
Process Type: 32-Bit

--------------------------------------------------------------------------------

Sensors

|
+- VAIO (/mainboard)
|
+- Intel Core 2 Duo P8700 (/intelcpu/0)
| +- Bus Speed : 265.935 265.935 265.935 (/intelcpu/0/clock/0)
| +- CPU Core #1 : 2526.39 1595.61 2659.35 (/intelcpu/0/clock/1)
| +- CPU Core #2 : 2526.39 1595.61 2659.35 (/intelcpu/0/clock/2)
| +- CPU Core #1 : 75 45 75 (/intelcpu/0/temperature/0)
| +- CPU Core #2 : 76 46 76 (/intelcpu/0/temperature/1)
| +- CPU Total : 100 0.769231 100 (/intelcpu/0/load/0)
| +- CPU Core #1 : 100 0 100 (/intelcpu/0/load/1)
| +- CPU Core #2 : 100 0 100 (/intelcpu/0/load/2)
|
+- Generic Memory (/ram)
| +- Memory : 73.1535 21.6688 83.0998 (/ram/load/0)
| +- Used Memory : 2.17105 0.643086 2.46623 (/ram/data/0)
| +- Available Memory : 0.796749 0.501564 2.32471 (/ram/data/1)
|
+- ATI Mobility Radeon HD 4650 (/atigpu/0)
| +- GPU Core : 1 1 1 (/atigpu/0/voltage/0)
| +- GPU Core : 450 450 450 (/atigpu/0/clock/0)
| +- GPU Memory : 600 600 600 (/atigpu/0/clock/1)
| +- GPU Core : 0 0 17 (/atigpu/0/load/0)
|
+- TOSHIBA MK5055GSX (/hdd/0)
| +- Temperature : 41 40 41 (/hdd/0/temperature/0)
| +- Used Space : 70.1063 70.0931 70.1063 (/hdd/0/load/0)

--------------------------------------------------------------------------------

Parameters

|
+- VAIO (/mainboard)
|
+- Intel Core 2 Duo P8700 (/intelcpu/0)
| |
| +- CPU Core #1 (/intelcpu/0/temperature/0)
| | +- TjMax [°C] : 100 : 100
| | +- TSlope [°C] : 1 : 1
| |
| +- CPU Core #2 (/intelcpu/0/temperature/1)
| | +- TjMax [°C] : 100 : 100
| | +- TSlope [°C] : 1 : 1
|
+- Generic Memory (/ram)
|
+- ATI Mobility Radeon HD 4650 (/atigpu/0)
|
+- TOSHIBA MK5055GSX (/hdd/0)
| |
| +- Temperature (/hdd/0/temperature/0)
| | +- Offset [°C] : 0 : 0

--------------------------------------------------------------------------------

Mainboard

SMBIOS Version: 2.4

BIOS Vendor: American Megatrends Inc.
BIOS Version: R4060Y0

System Manufacturer: Sony Corporation
System Name: VGN-FW55MF_B
System Version: C602C9NF

Mainboard Manufacturer: Sony Corporation
Mainboard Name: VAIO
Mainboard Version: N/A

Processor Manufacturer: GenuineIntel
Processor Version: Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz
Processor Core Count: 0
Processor Core Enabled: 0
Processor Thread Count: 0
Processor External Clock: 266 Mhz

Memory Device [0] Manufacturer:
Memory Device [0] Part Number:
Memory Device [0] Device Locator: SODIMM1
Memory Device [0] Bank Locator: Bank 0
Memory Device [0] Speed: 0 MHz

Memory Device [1] Manufacturer:
Memory Device [1] Part Number:
Memory Device [1] Device Locator: SODIMM2
Memory Device [1] Bank Locator: Bank 1
Memory Device [1] Speed: 0 MHz

SMBIOS Table
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--------------------------------------------------------------------------------

CPUID

Processor 0

Processor Vendor: Intel
Processor Brand: Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz
Family: 0x6
Model: 0x17
Stepping: 0xA

CPUID Return Values

CPU Thread: 0
APIC ID: 0
Processor ID: 0
Core ID: 0
Thread ID: 0

Function EAX EBX ECX EDX
00000000 0000000D 756E6547 6C65746E 49656E69
00000001 0001067A 00020800 0C08E3FD BFEBFBFF
00000002 05B0B101 005657F0 00000000 2CB43048
00000003 00000000 00000000 00000000 00000000
00000004 04000121 01C0003F 0000003F 00000001
00000005 00000040 00000040 00000003 03122220
00000006 00000003 00000002 00000003 00000000
00000007 00000000 00000000 00000000 00000000
00000008 00000400 00000000 00000000 00000000
00000009 00000000 00000000 00000000 00000000
0000000A 07280202 00000000 00000000 00000503
0000000B 00000000 00000000 00000000 00000000
0000000C 00000000 00000000 00000000 00000000
0000000D 00000003 00000240 00000240 00000000
80000000 80000008 00000000 00000000 00000000
80000001 00000000 00000000 00000001 20100000
80000002 65746E49 2952286C 726F4320 4D542865
80000003 44203229 43206F75 20205550 50202020
80000004 30303738 20402020 33352E32 007A4847
80000005 00000000 00000000 00000000 00000000
80000006 00000000 00000000 0C006040 00000000
80000007 00000000 00000000 00000000 00000000
80000008 00003024 00000000 00000000 00000000

CPU Thread: 1
APIC ID: 1
Processor ID: 0
Core ID: 1
Thread ID: 0

Function EAX EBX ECX EDX
00000000 0000000D 756E6547 6C65746E 49656E69
00000001 0001067A 01020800 0C08E3FD BFEBFBFF
00000002 05B0B101 005657F0 00000000 2CB43048
00000003 00000000 00000000 00000000 00000000
00000004 04000121 01C0003F 0000003F 00000001
00000005 00000040 00000040 00000003 03122220
00000006 00000003 00000002 00000003 00000000
00000007 00000000 00000000 00000000 00000000
00000008 00000400 00000000 00000000 00000000
00000009 00000000 00000000 00000000 00000000
0000000A 07280202 00000000 00000000 00000503
0000000B 00000000 00000000 00000000 00000000
0000000C 00000000 00000000 00000000 00000000
0000000D 00000003 00000240 00000240 00000000
80000000 80000008 00000000 00000000 00000000
80000001 00000000 00000000 00000001 20100000
80000002 65746E49 2952286C 726F4320 4D542865
80000003 44203229 43206F75 20205550 50202020
80000004 30303738 20402020 33352E32 007A4847
80000005 00000000 00000000 00000000 00000000
80000006 00000000 00000000 0C006040 00000000
80000007 00000000 00000000 00000000 00000000
80000008 00003024 00000000 00000000 00000000

--------------------------------------------------------------------------------

Intel CPU

Name: Intel Core 2 Duo P8700
Number of Cores: 2
Threads per Core: 1
Timer Frequency: 2.467236 MHz
Time Stamp Counter: Not Invariant
Estimated Time Stamp Counter Frequency: 2526.38 MHz
Estimated Time Stamp Counter Frequency Error: 0.4096 Mhz
Time Stamp Counter Frequency: 2526.38 MHz

MSR Core #1

MSR EDX EAX
000000CE 80170A2B 4345060D
00000198 06174921 06004921
0000019C 00000000 88190008
000001A2 00000000 00000000

MSR Core #2

MSR EDX EAX
000000CE 80170A2B 4345060D
00000198 06174921 06004921
0000019C 00000000 88180008
000001A2 00000000 00000000

Microarchitecture: Core
Time Stamp Counter Multiplier: 9.5

--------------------------------------------------------------------------------

AMD Display Library

Status: OK

Number of adapters: 2

AdapterIndex: 0
isActive: 1
AdapterName: ATI Mobility Radeon HD 4650
UDID: PCI_VEN_1002&DEV_9480&SUBSYS_9035104D&REV_00_4&3026B437&0&0008A
Present: 1
VendorID: 0x1002
BusNumber: 1
DeviceNumber: 0
FunctionNumber: 0
AdapterID: 0x88656F00

AdapterIndex: 1
isActive: 0
AdapterName: ATI Mobility Radeon HD 4650
UDID: PCI_VEN_1002&DEV_9480&SUBSYS_9035104D&REV_00_4&3026B437&0&0008&02A
Present: 1
VendorID: 0x1002
BusNumber: 1
DeviceNumber: 0
FunctionNumber: 0
AdapterID: 0x88656F00

--------------------------------------------------------------------------------

GenericHarddisk

Drive name: TOSHIBA MK5055GSX
Firmware version: FG001A

ID Description Raw Value Worst Value Thres Physical
01 Read Error Rate 000000000000 100 100 50 -
02 Throughput Performance 000000000000 100 100 50 -
03 Spin-Up Time 400600000000 100 100 1 -
04 Start/Stop Count C70E00000000 100 100 0 3783
05 Reallocated Sectors Count 590000000000 100 100 50 -
07 Seek Error Rate 000000000000 100 100 50 -
08 Seek Time Performance 000000000000 100 100 50 -
09 Power-On Hours (POH) 8A4A00000000 53 53 0 19082
0A Spin Retry Count 000000000000 100 175 30 -
0C Power Cycle Count 840E00000000 100 100 0 3716
BF G-sense Error Rate 891800000000 100 100 0 -
C0 Emergency Retract Cycle Count A10300000000 99 99 0 -
C1 Load Cycle Count C38900000000 97 97 0 -
C2 Temperature 29000E003400 100 100 0 41
C4 Reallocation Event Count 140000000000 100 100 0 -
C5 Current Pending Sector Count 370000000000 100 100 0 -
C6 Uncorrectable Sector Count 000000000000 100 100 0 -
C7 UltraDMA CRC Error Count 000000000000 200 200 0 -
DC Disk Shift 2A0000000000 100 100 0 -
DE Loaded Hours B43200000000 68 68 0 -
DF Load/Unload Retry Count 000000000000 100 100 0 -
E0 Load Friction 000000000000 100 100 0 -
E2 Load 'In'-time 550100000000 100 100 0 -
F0 Head Flying Hours 000000000000 100 100 1 -

Logical drive name: C:\
Format: NTFS
Total size: 104752738304
Total free space: 66264686592

Logical drive name: D:\
Format: NTFS
Total size: 199229435904
Total free space: 51416494080

Logical drive name: E:\
Format: NTFS
Total size: 196018696192
Total free space: 31787421696

 

[JM75]

I've noticed that my BIOS isn't up to date? It says BIOS Verison/Date: American Megatrends INC R4060Y0 8/24/2009

I read in another forum with someone having problems was told to update their BIOS? How do I do that?

 

[propranolulz]

Your CPU was on full load, yes. That's pretty much what prime95 tests. The temperatures of 75 and 76 seem acceptable, if a little higher than you'd like to see (Tmax) for the Intel Core 2 Duo P8700. I guess the 50 for "idle" is probably okay since the processors were actually running at 1.5 Ghz at that time.

How long had you been running prime 95 when you took the data you posted? The program will continue indefinitely by itself so you can't "finish" it per se. Also, I'm not familiar with the format you're using to post data, but could you find a temperature reading for the motherboard? What did that get up to?

Anyways, I feel like, if you ran prime 95 for a good hour or two, unless your motherboard temperature is high (couldn't find it) I would move onto the memtest. Also, try to find that event log and see what, if anything, it's been throwing up around the time of the freezes. That can be very helpful and sometimes give you a pretty straightforward answer.

Yes, your bios is old and probably hasn't ever been updated, but I would save that for last. Especially with a laptop, I wouldn't know what to do with a failed flash. IMHO it's something I would save for last and then maybe have someone you know who's more familiar with the process do it with you. The computer can become unusable if it done incompletely or incorrectly.

 

[JM75]

I'll be sure to do the Memtest this weekend because I do not have a working CD-DVD drive so I have to use an external one. These are the last errors I've got on my computer before the forced boot.

Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected

The previous system shutdown at 07:12:36 on ‏24/‏04/‏2014

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpect

Session "Microsoft Security Client OOBE" stopped

Audit events have been dropped by the transport. 0

Microsoft Antimalware Real-Time Protection feature has encountered an error and failed.
Feature: Behavior Monitoring
Error Code: 0x80004005

 

[propranolulz]

I've done some researching on this, and I suspect there is a RAM issue. I feel pretty confident that the next step you need to take is to run memtest and see what you get from that. If you cannot run memtest atm, you can try searching for and running the Windows Memory Diagnostic Tool, it should already be on your computer.

It is not the best way to check, but if you're not doing anything, why not give it a whirl? When it restarts your computer and takes you to a blue screen where it shows the progress of the test, navigate the menu on the bottom of the screen to find the "extended" option. Take this. Let it run (will take a while) and it should show you if any errors occur while the test is running and reboot you to windows where it gives you a more detailed results.

I suspect you probably have either some bad RAM or, for whatever reason, your ram is not getting the correct voltage that it needs. We can try and play around with the voltage for the RAM in bios (raising and lowering a little) and see if that fixes the problem. It looks like it does for some users, but if the RAM itself is bad you may need to get it replaced.

Anyways. Run the windows memory test, see what it says, if it gives nothing run the memtest86, either way, post back with your results. I think we're onto something...

 

[JM75]

I want to thank you first Propranolulz for helping me, I truly appreciate it and I actually live overseas so taking my laptop to a computer store isn't that simple if I didn't know the exact problem with it. If it is a Ram problem will I have to replace the Ram? I did run Windows Memory Diagnostic Tool and the test came back clean, no problems indicated when I ran it. Still didn't get my hands on the Portable USB CD-DVD Drive so once I do I'll test Memtest right away.